We chose this cruise because of the itiniary and to celebrate our 40th wedding anniversary. We could have not got it more wrong. The food was appaling , some of the staff were outright rude. There were big queues in the ports at disembarkation and some of the fellow passengers had poor manners. I was pushed out of the way by a woman trying to get to a seat for the next talk in the theater as we were exiting following a previous talk. We felt totally unvalued as a customer and were only there to be exploited as much as possible. We spent over £8000 on this cruise (including onboard spend) and it was a waste of money - not good value at all. After 14 cruises with P&O we will not be cruising with them again.I am dissapointed to say this but standards have fallen to an unacceptable level for us.

Our worst cruise ever

Ventura Cruise Review by cruisebob7

3 people found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: Caribbean
We chose this cruise because of the itiniary and to celebrate our 40th wedding anniversary.

We could have not got it more wrong. The food was appaling , some of the staff were outright rude. There were big queues in the ports at disembarkation and some of the fellow passengers had poor manners. I was pushed out of the way by a woman trying to get to a seat for the next talk in the theater as we were exiting following a previous talk.

We felt totally unvalued as a customer and were only there to be exploited as much as possible.

We spent over £8000 on this cruise (including onboard spend) and it was a waste of money - not good value at all.

After 14 cruises with P&O we will not be cruising with them again.I am dissapointed to say this but standards have fallen to an unacceptable level for us.
cruisebob7’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get P&O Ventura price drops
250,000+ people have entered their email

Cabin Review

Cabin B246
The cabin was fine and expertly looked after by our cabin steward (Lloyd) who was brilliant. It was always immaculately presented and was a haven on an otherwise very poor cruise.This was just as well because, in order to escape the crowds and competition for space, we have never spent so much time in our cabin as on this cruise.
  Ventura Deck Plans