Marella Dream Cruise Review by chandlercatriona
Booked the cruise as a package through the Tui website two weeks before we sailed. The ship is old and dated, but was clean. There was a lack of space to sit inside the ship that did not have music blaring out through the speakers. It would have been nice to have somewhere to sit and read other than in our cabin. Apart from deck nine all the outside space also has music blaring out. It was near impossible to get a sunbed in the sun. passengers were putting their towels on them when we first came into port sometime as early as 7.30am. At one stage when my husband and I were looking for somewhere to sit we counted 34 sunbeds reserved, we photographed them and an hour later went back and they were still empty of passengers just covered in towels. We made a member of staff aware on more than one occasion but nothing was ever done. On the open deck there was also a problem with people smoking outside the designated smoking areas. On one occasion a female passenger lying by the pool smoking and another time a gentleman smoking using his mug as the ash tray. This was unfair for non smoking passengers. We raised our concern with staff at the time but nothing was done about it as it was still happening on the day of our departure. We paid extra for an outside cabin on deck seven, spacious, a shower over a bath and a comfortable bed. The only downsize was the noise from the Broadway show lounge. Our cabin steward was amazing. The food was very pork orientated. When my husband had some chicken it was not cooked, still blood inside when cut into it. Sometimes the self service restaurant would run out of plates or cutlery and marmalade and was served with the cream tea as they had run out of jam. The restaurants also ran out of hand jel and the soap dispensers were found empty in the public toilets on more than one occasion.
There were not enough lifts on the ship and I was repulsed when I came across a lady cutting her husbands toe nails on the sun deck leaving the nail clippings to blow in the wind!
We did not book any shore excursions due to the cost, we organised our own. In Agadir the crew were not allowed of the ship and we were warned that it was too dangerous to walk through the port so we got a taxi into the town. I asked why a coach was not organised to transfer passengers to be told that when they had the taxi drivers blockaded the port. Why doe Tui go to this port, well its because it is the destination that it makes the most money on shore excursions. Profit comes before passenger safety.
This was my fourth cruise but if it had been my first it would have been my last. Why is the ship called the Dream, because passengers on it dream of being on another ship.
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