Carnival Horizon Cruise Review by AdamsLL
- Sail Date: December 2018
- Destination: Southern Caribbean
- Cabin Type: Havana Premium Vista Balcony
Do NOT book this room. I have sailed on other ships and stayed in the vista rooms but this one is a horrible design. The window is boarded up and the the headboard of the bed is up against the window. You don't get a view any better than the obstructed view rooms, yet you pay an extreme premium for this room. If you are not going to keep the bed together as one bed it gets even worse. You cannot walk around the bed to get to the desk and chair without scraping your back on the TV hanging on the wall. The picture that Carnival displays on the web site for this room number is "representative of a suite" according to customer service. I wonder how you are supposed to know what you are buying if the picture is not accurate? The guy at the front desk on the boat was very rude when I asked about the design of the room. He said I should have verified the room from the picture before I bought it. Guess he hasn't seen the picture either. No one on the boat was willing to help us move the furniture in the room so that we could be comfortable. They didn't even care enough to come to the room with us to take a look at the issues. Eight days on this boat without a single person caring enough to stop by the room. Basically I got scammed and paid a premium price for it.
The casual dining quality has gone down over the years. You now get the same thing every single day. The selection used to be updated every day and there used to be a fancy midnight buffet with specialty foods in art form but none of that exists now. Very boring.
The excursion staff is lacking in preparedness. They should be proactive in setting up available excursions. They shouldn't find out days before or even the night before that an excursion will not run. Very stressful for those of us who like to have completed plans in place before we leave on vacation so that we can fully enjoy our time instead of scrambling to find things to do.
The only good thing onboard is the entertainment aboard ship.
AdamsLL’s Full Rating Summary
The cabin is horrible - DO NOT book this cabin, it is not worth the premium price. You can get a much better cabin for a lower price. Carnival should be ashamed that they charge a premium for this room.
Inside Cabins, Balcony Cabins, Suite Cabins
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