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This is our review of our recent trip from Sydney to Auckland on the Silver Muse. We were fortunate to have booked an Owner’s Suite in the ship and we were expecting to be blown away by the whole experience but, unfortunately, it did not really end up that way. Embarkation and disembarkation Very good and smooth. Food and Restaurants In our opinion, the food was excellent all round and although other reviewers complained of the lack of variety, the menu is changed every 7 days at the evening restaurants, except for “La Dame”. We felt this catered for enough variety as there are various dishes within one menu to guarantee no repetition of the same dish within two visits to that restaurant in a 7-day cycle. We loved the pizza at “Spaccanapoli”, the lamb at “La Dame” and the overall experience at “Indochine”. Perhaps the one restaurant that lagged was “La Terraza” (Italian) in the evening. We felt the food there could be improved. Service on board Outstanding, that is all we can say. Every single member of the crew made us feel welcome and always greeted us with a smile. We would like to point out the outstanding service provided by Shinuda (maître d’) who was always helpful and happy, Gabor at Indochine who went out of his way to make sure that our wishes were met, and Nuria at Indochine who was always happy and cheerful and made our dinners a joy. Butler For some reason our butler was not as good as it could have been. Not much attention to detail and seemed to be stressed most of the time. We have had better experience with butlers before. This was not one to remember. Entertainment and activities onboard We had a guest guitarist, Vincenzo, who gave two shows in the 15-day cruise. Very good. The Silversea singers were very good but on a 15-day cruise, their shows, we found them to be repetitive. Silversea should consider bringing in more guest entertainers on longer cruises. Our cruise director was good. Activities were average. Cabin That was our biggest disappointment. Having the Owner’s suite booked we had high expectations as regards services, overall experience and luxury. The reality is that other then the size of the room (basically 3 varanda suites -one with no balcony - put together into one suite) the overall experience is the same as any other suite in the ship. We expected to receive additional perks to the standard suites for the cost of the Owner’s suite but that was not the case, but the cost of the suite is over x2.5 times that of a standard Varanda suite. The sitting/dining room had two large TV sets opposite one another in a room that was no more that 5 meters in distance between opposing walls. We did not understand the reason for two TV sets in such a small space and it felt as though one of them was an afterthought to justify the suite category. Totally unnecessary. Our experience with the owner’s suite is that it simply is not worth the money and they do not represent value for money. We are not likely to ever book an Owner Suite or any of the other top suites until there is a clear value for money appreciation in the suite. Booking a Varanda suite will get you the same level or service and extras and if you are after more space, then a Silver suite is a more reasonable option. Just as a point in reference, we had an Owner’s suite quoted for a trip to Antarctica in 2021, the cost was quoted in excess of $110K whereas the Varanda for two costs $35K. Bear in mind you are getting exactly the same service on board. Just not worth the money in our opinion. Crew Never saw them. Did we have one?. Ports and excursions The destinations were what sold us the cruise. Outstanding experience, amazing journey. The excursions were good, and we particularly appreciated the Middle Earth (Littleton, NZ) excursion hosted by Hammond Peek, he made our day – excellent person and great host. Passengers We felt that the average of the cruisers was more in the late 60’s – over 70’s range. Perhaps the distance, time of the year and cost keeps away younger people. My wife and I are 55+ and would have preferred a merrier atmosphere and not so formal. The sea days were particularly tedious with almost no entertainment in the swimming pool which gave it an impression of a 5-star hotel with no entertainment. This area needs to be improved.

A good experience - great destinations - disappointing suite

Silver Muse Cruise Review by Christian Conesa

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Trip Details
This is our review of our recent trip from Sydney to Auckland on the Silver Muse. We were fortunate to have booked an Owner’s Suite in the ship and we were expecting to be blown away by the whole experience but, unfortunately, it did not really end up that way.

Embarkation and disembarkation

Very good and smooth.

Food and Restaurants

In our opinion, the food was excellent all round and although other reviewers complained of the lack of variety, the menu is changed every 7 days at the evening restaurants, except for “La Dame”. We felt this catered for enough variety as there are various dishes within one menu to guarantee no repetition of the same dish within two visits to that restaurant in a 7-day cycle. We loved the pizza at “Spaccanapoli”, the lamb at “La Dame” and the overall experience at “Indochine”. Perhaps the one restaurant that lagged was “La Terraza” (Italian) in the evening. We felt the food there could be improved.

Service on board

Outstanding, that is all we can say. Every single member of the crew made us feel welcome and always greeted us with a smile. We would like to point out the outstanding service provided by Shinuda (maître d’) who was always helpful and happy, Gabor at Indochine who went out of his way to make sure that our wishes were met, and Nuria at Indochine who was always happy and cheerful and made our dinners a joy.

Butler

For some reason our butler was not as good as it could have been. Not much attention to detail and seemed to be stressed most of the time. We have had better experience with butlers before. This was not one to remember.

Entertainment and activities onboard

We had a guest guitarist, Vincenzo, who gave two shows in the 15-day cruise. Very good. The Silversea singers were very good but on a 15-day cruise, their shows, we found them to be repetitive. Silversea should consider bringing in more guest entertainers on longer cruises. Our cruise director was good. Activities were average.

Cabin

That was our biggest disappointment. Having the Owner’s suite booked we had high expectations as regards services, overall experience and luxury. The reality is that other then the size of the room (basically 3 varanda suites -one with no balcony - put together into one suite) the overall experience is the same as any other suite in the ship. We expected to receive additional perks to the standard suites for the cost of the Owner’s suite but that was not the case, but the cost of the suite is over x2.5 times that of a standard Varanda suite. The sitting/dining room had two large TV sets opposite one another in a room that was no more that 5 meters in distance between opposing walls. We did not understand the reason for two TV sets in such a small space and it felt as though one of them was an afterthought to justify the suite category. Totally unnecessary.

Our experience with the owner’s suite is that it simply is not worth the money and they do not represent value for money. We are not likely to ever book an Owner Suite or any of the other top suites until there is a clear value for money appreciation in the suite. Booking a Varanda suite will get you the same level or service and extras and if you are after more space, then a Silver suite is a more reasonable option.

Just as a point in reference, we had an Owner’s suite quoted for a trip to Antarctica in 2021, the cost was quoted in excess of $110K whereas the Varanda for two costs $35K. Bear in mind you are getting exactly the same service on board. Just not worth the money in our opinion.

Crew

Never saw them. Did we have one?.

Ports and excursions

The destinations were what sold us the cruise. Outstanding experience, amazing journey. The excursions were good, and we particularly appreciated the Middle Earth (Littleton, NZ) excursion hosted by Hammond Peek, he made our day – excellent person and great host.

Passengers

We felt that the average of the cruisers was more in the late 60’s – over 70’s range. Perhaps the distance, time of the year and cost keeps away younger people. My wife and I are 55+ and would have preferred a merrier atmosphere and not so formal. The sea days were particularly tedious with almost no entertainment in the swimming pool which gave it an impression of a 5-star hotel with no entertainment. This area needs to be improved.
Christian Conesa’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Owner's Suite 1
Cabin O1 943
That was our biggest disappointment. Having the Owner’s suite booked we had high expectations as regards services, overall experience and luxury. The reality is that other then the size of the room (basically 3 varanda suites -one with no balcony - put together into one suite) the overall experience is the same as any other suite in the ship. We expected to receive additional perks to the standard suites for the cost of the Owner’s suite but that was not the case, but the cost of the suite is over x2.5 times that of a standard Varanda suite. The sitting/dining room had two large TV sets opposite one another in a room that was no more that 5 meters in distance between opposing walls. We did not understand the reason for two TV sets in such a small space and it felt as though one of them was an afterthought to justify the suite category. Totally unnecessary.
Our experience with the owner’s suite is that it simply is not worth the money and they do not represent value for money. We are not likely to ever book an Owner Suite or any of the other top suites until there is a clear value for money appreciation in the suite. Booking a Varanda suite will get you the same level or service and extras and if you are after more space, then a Silver suite is a more reasonable option.
Just as a point in reference, we had an Owner’s suite quoted for a trip to Antarctica in 2021, the cost was quoted in excess of $110K whereas the Varanda for two costs $35K. Bear in mind you are getting exactly the same service on board. Just not worth the money in our opinion.
Deck 9 Suite Cabins

Port & Shore Excursion Reviews