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Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and we all explored the area later. Arrived by taxi at the port, the taxi driver took our cases out of the taxi and a staff member moved the cases onto the path (sidewalk), put out his hand and asked for a tip!!!! Not a great start. Embarkation was very quick, the staff were so friendly and professional and got us on board as quick as they could. On joining the Celebrity Reflection:- Cons - This time although the staff were fantastic there were quite a few complaining about conditions, contracts, etc. We upgraded to the Premium drinks package but 'classic' spirits were served and it was only when we brought it to the bar staff attention that 'premium' spirits were served. Martini Bar, usually, great atmosphere but this time lacked any atmosphere. No 'tricks' with drinks but maybe this is part of a 'cost cutting' exercise. Pros - always enough sunbeds, no matter what time we went on the deck. Cabin was clean and tidy. Catherine was our cabin steward and was very friendly. Food in Blu and Le Petit Chef was amazing, nothing was too much trouble for any of the restaurant staff. Didn't participate in any of the ship activities but usually something happening on board. Booked a couple of trips through the ship and the only one that we didn't enjoy was the Panama one. This was a trip to the lock (which was amazing) but then after having to change coach three times, given a lukewarm chicken sandwich (and a muffin) and spend 3.5hrs driving through Panama, spend half an hour at a 'market' which left only 40 minutes to walk through the old town. We all wanted to sample the local cuisine but no time to enjoy anything. On disembarkation, again, very efficient we hired a car and spent two days in Florida Keys, which was amazing. We would book another Celebrity Cruise and are looking at visiting India/Sri Lanka but would look round for other options if they have the same itinerary.

Standards slipping a little

Celebrity Reflection Cruise Review by Suze2404

2 people found this helpful
Trip Details
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling.

Spent two days in Miami beforehand. Our friends ran the half marathon and we all explored the area later.

Arrived by taxi at the port, the taxi driver took our cases out of the taxi and a staff member moved the cases onto the path (sidewalk), put out his hand and asked for a tip!!!! Not a great start.

Embarkation was very quick, the staff were so friendly and professional and got us on board as quick as they could.

On joining the Celebrity Reflection:-

Cons - This time although the staff were fantastic there were quite a few complaining about conditions, contracts, etc. We upgraded to the Premium drinks package but 'classic' spirits were served and it was only when we brought it to the bar staff attention that 'premium' spirits were served. Martini Bar, usually, great atmosphere but this time lacked any atmosphere. No 'tricks' with drinks but maybe this is part of a 'cost cutting' exercise.

Pros - always enough sunbeds, no matter what time we went on the deck.

Cabin was clean and tidy. Catherine was our cabin steward and was very friendly.

Food in Blu and Le Petit Chef was amazing, nothing was too much trouble for any of the restaurant staff.

Didn't participate in any of the ship activities but usually something happening on board.

Booked a couple of trips through the ship and the only one that we didn't enjoy was the Panama one. This was a trip to the lock (which was amazing) but then after having to change coach three times, given a lukewarm chicken sandwich (and a muffin) and spend 3.5hrs driving through Panama, spend half an hour at a 'market' which left only 40 minutes to walk through the old town. We all wanted to sample the local cuisine but no time to enjoy anything.

On disembarkation, again, very efficient we hired a car and spent two days in Florida Keys, which was amazing.

We would book another Celebrity Cruise and are looking at visiting India/Sri Lanka but would look round for other options if they have the same itinerary.
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