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We chose the cruise for the Antarctica cruise. It was definitely well worth it. The dining room staff was excellent. The ice cream was excellent. The cruise director Giuseppe was fantastic. Where does he find the energy? Captain Leo was superb. "Life is beautiful !" So, the shops said the cruise lines did not receive their shipment of 'Antarctica' items in time. Since Celebrity only had 2 Antarctica this year, what great planning on the part of their buyers! So, most of the enrichment programs are in the mornings. Many were standing room only. There was no possibility of watching any programs or ship entertainment in our cabins at more convenient times........this really has me puzzled. Not enough rest rooms.......and the ship is large. The cabins had cheaply 'homemade' types of cabinetry in open front night stand and 5 small drawers under the TV. The closet was a nice size. The velcro on curtains in the cabins are so old, tape is necessary to keep them closed. The excursions were outrageous in price. Also, after taking payment, Celebrity changes my tour: the tour will be much shorter and I would not be able to see an advertised waterfall on itinerary. BUT, the price was the same.????? Really? This is beginning to happen on some other cruise lines also...... No self laundry machines on board (I knew this in advance). This was a 14 night cruise and many clothing items should be packed in one suitcase. SO, the charges for laundry on board are insane. Other cruise lines have self laundry on every deck. I believe Celebrity could also do without one cabin on each deck. I thought Celebrity just nickeled and dimed a person to death. For example, I was very disappointed in the teeth whitening $ 199 (discounted to $ 169 + service charge of $ 30. When the 'Mega White' treatment was finished and before showing the color change in the teeth, the person wanted to sell you a 'take home' kit. I researched the product afterwards and the product could not even get a 1 star rating. Amazing sells package deals for less than $ 50.00. The entertainment was basically the cast & crew performing different shows.....each having a similar message. One entertainer, for example, won 2nd place in the Voice? in the UK. WOW. Staff overwhelmed many times. Just little things add up. I doubt I would take another Celebrity cruise. I believe Celebrity needs to hire a more capable & professional administrative staff......

Loved the Antarctica......

Celebrity Eclipse Cruise Review by pocoloco24

3 people found this helpful
Trip Details
We chose the cruise for the Antarctica cruise.

It was definitely well worth it.

The dining room staff was excellent.

The ice cream was excellent.

The cruise director Giuseppe was fantastic. Where does he find the energy?

Captain Leo was superb. "Life is beautiful !"

So, the shops said the cruise lines did not receive their shipment of 'Antarctica' items in time. Since Celebrity only had 2 Antarctica this year, what great planning on the part of their buyers!

So, most of the enrichment programs are in the mornings. Many were standing room only. There was no possibility of watching any programs or ship entertainment in our cabins at more convenient times........this really has me puzzled.

Not enough rest rooms.......and the ship is large.

The cabins had cheaply 'homemade' types of cabinetry in open front night stand and 5 small drawers under the TV. The closet was a nice size. The velcro on curtains in the cabins are so old, tape is necessary to keep them closed.

The excursions were outrageous in price. Also, after taking payment, Celebrity changes my tour: the tour will be much shorter and I would not be able to see an advertised waterfall on itinerary. BUT, the price was the same.????? Really?

This is beginning to happen on some other cruise lines also......

No self laundry machines on board (I knew this in advance). This was a 14 night cruise and many clothing items should

be packed in one suitcase. SO, the charges for laundry on board are insane.

Other cruise lines have self laundry on every deck. I believe Celebrity could also do without one cabin on each deck.

I thought Celebrity just nickeled and dimed a person to death.

For example, I was very disappointed in the teeth whitening $ 199 (discounted to $ 169 + service charge of $ 30. When the 'Mega White' treatment was finished and before showing the color change in the teeth, the person wanted to sell you a 'take home' kit.

I researched the product afterwards and the product could not even get a 1 star rating. Amazing sells package deals for less than $ 50.00.

The entertainment was basically the cast & crew performing different shows.....each having a similar message. One entertainer, for example, won 2nd place in the Voice? in the UK. WOW.

Staff overwhelmed many times.

Just little things add up. I doubt I would take another Celebrity cruise. I believe Celebrity needs to hire a more capable & professional administrative staff......
pocoloco24’s Full Rating Summary
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