1. Home
  2. Cruise Reviews
  3. Norwegian Getaway
I took the cruise with my family as I am on my own and they kindly invited me. We chose the 7 day Western Caribbean cruise as it was recommended by friends who had done it just before Christmas. Despite the below we had an amazing fun time. Warning if you order the internet like I did for $170 it did not work very well and when I went to the internet manager he told me I had been misinformed when I ordered it and it was working when he tried it so wouldn't do anything about it? In order: Bag guys bullied us for tips? Said my $5 for one bag was not enough and asked for $20 from the rest. Check in process: Dreadful, we had been told by Norwegian corporate we could check in together, I was told I couldn't check in and was sent away by a guy screaming like a crazy person, it was so bad another passenger suggested we find a cop. This was reported to Norwegian at check in - they didn't care! However, guest services on board reported it and apologized. Hence lost my family and unable to locate them until after the Sailaway. Cabin: I had booked a solo cabin which was nice, but there were no coffee or tea making facilities and although was well equipped, not good if you are use to looking at the ocean from a balcony as I am when travelled with ex. It is a shame they cant have some single cabins with a balcony. However, in the end my Nephew took the solo and I shared with my niece in a balcony cabin, so all worked out. The cabin was very clean and well equipped. Our Cabin Steward CJ was so attentive and friendly, nothing was too much trouble for him. Dining, we did a mixture of both specialty, buffet and Tropicana Restaurant. Ocean Blue was not to the standard we expected, our food was cold and a lot of goats cheese! Cagney's, the staff were very good and the food was nice. The Italian not so much! The hostess was rude, I arrived later than my family and she made me wait as she dealt with other guests then just said they are at the table at the back. I asked her to show me to the table and she wouldn't? Some of our food was cold mainly the two Gnocchi dishes. Also broccoli and strawberries were scarce:)) They do not allow plastic straws so it is a little odd drinking cocktails straight from the glass, however they do have paper straws if you ask but they had ran out by day 4. The shows were good and the entertainers were excellent. I went on a couple of excursions which were well organized, informative and safety was prioritized. Unlike Royal Caribbean Norwegian do seem to nickel & dime you a little more, special coffee and bottled water is not included in the drinks package, that is all extra. In closing I think we also go the Captain to crack a smile when having our photo taken with him. I told him that it was the first time I had to pay for a photo with a Captain or a pilot :))))) and that I go in the Virgin Atlantic Cock pits :)

An amazing vacation but a few things were not up to expected

Norwegian Getaway Cruise Review by EnglishGirlinFlorida

Trip Details
  • Sail Date: February 2019
  • Destination: Western Caribbean
  • Cabin Type: Studio Stateroom
I took the cruise with my family as I am on my own and they kindly invited me. We chose the 7 day Western Caribbean cruise as it was recommended by friends who had done it just before Christmas. Despite the below we had an amazing fun time.

Warning if you order the internet like I did for $170 it did not work very well and when I went to the internet manager he told me I had been misinformed when I ordered it and it was working when he tried it so wouldn't do anything about it?

In order:

Bag guys bullied us for tips? Said my $5 for one bag was not enough and asked for $20 from the rest.

Check in process: Dreadful, we had been told by Norwegian corporate we could check in together, I was told I couldn't check in and was sent away by a guy screaming like a crazy person, it was so bad another passenger suggested we find a cop. This was reported to Norwegian at check in - they didn't care! However, guest services on board reported it and apologized. Hence lost my family and unable to locate them until after the Sailaway.

Cabin: I had booked a solo cabin which was nice, but there were no coffee or tea making facilities and although was well equipped, not good if you are use to looking at the ocean from a balcony as I am when travelled with ex. It is a shame they cant have some single cabins with a balcony. However, in the end my Nephew took the solo and I shared with my niece in a balcony cabin, so all worked out. The cabin was very clean and well equipped. Our Cabin Steward CJ was so attentive and friendly, nothing was too much trouble for him.

Dining, we did a mixture of both specialty, buffet and Tropicana Restaurant. Ocean Blue was not to the standard we expected, our food was cold and a lot of goats cheese! Cagney's, the staff were very good and the food was nice. The Italian not so much! The hostess was rude, I arrived later than my family and she made me wait as she dealt with other guests then just said they are at the table at the back. I asked her to show me to the table and she wouldn't? Some of our food was cold mainly the two Gnocchi dishes. Also broccoli and strawberries were scarce:))

They do not allow plastic straws so it is a little odd drinking cocktails straight from the glass, however they do have paper straws if you ask but they had ran out by day 4.

The shows were good and the entertainers were excellent. I went on a couple of excursions which were well organized, informative and safety was prioritized.

Unlike Royal Caribbean Norwegian do seem to nickel & dime you a little more, special coffee and bottled water is not included in the drinks package, that is all extra.

In closing I think we also go the Captain to crack a smile when having our photo taken with him. I told him that it was the first time I had to pay for a photo with a Captain or a pilot :))))) and that I go in the Virgin Atlantic Cock pits :)
EnglishGirlinFlorida’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Getaway price drops
250,000+ people have entered their email

Cabin Review

Studio Stateroom
Cabin T1 1156
As I said I swapped with my nephew as he fancied a bachelor pad being 22 years old :) Ie need up in 12140 with niece. A balcony state room.

Both rooms were lovely & clean
Deck 11 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins