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From the dreary Northwest we decided we needed a break, little did we know back in December when we booked we would miss snow of epic (for Seattle) proportions! First time HAL. Heard about the clientele being of a more experienced crowd and that did in fact be the case. At 60 years of age for the two of us, we felt 10 years more youthful than the average passenger. Be that as it may... it was all just fine. Embarkation: Boarded hotel shuttle to the cruise port at 11:00 AM and stepped into our cabin at 12:50 PM. Good process for checking in and greeted by friendly staff the entire way. Cabin: Not only our first HAL cruise but our first inside cabin experience. Cabin 6077. We entered our cabin and thankfully had read reviews about needing to insert the key card into the slot to activate the lights, otherwise we'd be fumbling in the dark. In retrospect, a good idea and it must save energy or something not to have lights on in cabins 24/7. The bigger issue we had with the cabin was that we entered and discovered a puddle of water on the foot of the bed where the luggage covers were placed. Interesting... We looked up and found that water was dripping out of what looked like a ceiling speaker. We called Guest Services and were assured the issue would be taken care of. As it was only 1:00 we left to go get some lunch and explore. After an hour an a half or so we returned and found the "fix" was a towel placed on the puddle to soak up the water, the ceiling still looked damp. This time we took pictures and visited Guest Services in person. Happily they did the right thing and moved us to a different cabin, 5071, a deck lower which was fine. This cabin was great, certainly an inside and we had to get used to it, we made great use of the fantastic TV and the bridge cam! Heard about toilet layout in the bathrooms was not so good, not an issue with the inside cabin and let me just say... the shower? OMG!!!! Where have you been all my life??!!! Ship: I'm of the opinion that all cruise ships are marvels to behold and Koningsdam was no exception! We did miss a grand central atrium area but the music walk made up for it. Decks 2 and 3: Shops, Guest Services, World Stage, main dining, photo area, art gallery, casino... you get the point. Well laid out IMO, the shops were unobtrusive, and it was amazing with the four different music venues that they never stepped on each other. Bars and side cafes were subtly located for enjoyment of guests. Blend was a bit more in the open than what I expected and what ever the Orange dining area was, well it was simply odd. I didn't get it, if for high rollers then at least make it so it appears that way. Frankly, the evenings we walked by there I felt sorry for the lonely souls dining in there. When shows were over in the Grand Stage (which was Grand!), there were some traffic issues but it added to the fun, sort of like walking the Strip in Las Vegas, okay, not that big but still fun! Lido Buffet area: There is an American Football axiom, "keep your head on a swivel". Could not be more apt than in the Lido Buffet. Having said that, if anyone gets irritated by the traffic or anything else in that buffet, you really have no one to blame but yourself. Figure out when the majority of people will go for breakfast, lunch or dinner and go at a different time. Simple really. Bless the staff as they had a lot on their plate (pun intended) when it came to serving so many people. They along with the servers of coffee, tea, etc, had the patience of Job times 100. Excellent job to them. Our Sea Days were spent mostly aft over looking the pool and the ocean behind us, not on the pool deck, we opted for, let's see, deck 10 I guess it would be... we were blocked from the majority of the breeze, had a great view all around us and had wonderful sun exposure (side note... we had 15 minutes of light rain the entire cruise, being from the PNW, this was a shock!), Smoke from smokers (well, that was redundant...) in this area had been brought up in reviews and frankly it was not an issue. Yes, aft pool was a gathering place in the evening for cards and smokes but.... guess what? You can avoid that! Do not miss time in the Crows Nest! Do not miss Apple Pie at the Dutch Cafe (not 100% sure of the name, but 100% sure of the pie!), look for the tapas bar at the Blues Club late afternoon. Spa: No report as we did not partake. The staff were up-selling around the Lido Pool but not overly aggressive. Bottlenecks: They are real. Be patient, be aware of your surroundings and don't be a contributor. People movement is a tad slower on this ship but there are physical boundaries that also make ease of mobility an issue. This is especially true around the Lido pool area both on deck 9 and deck 10. Walls that jut out into walk ways, loungers that jut out into walk ways, lack of multiple entrance and egress points...all of these things can make for slow going at times. Wait time at the lifts are par for the course. FOOD: Ah yes, the dining experience: 1. Tamarind was amazing! Highly recommend for all the right reasons, service, food, and the view. Bride had the stir fry lobster and shrimp, yum! I had the wasabi fillet, yum! 2. Pinnacle: What was not to like? Bride had halibut on cedar plank with scampi, amazing, I had the rib eye.... still drooling. 3. Main dining room: 4 nights dining here without a set time. We arrived almost every night around 7:15 an were promptly seated. 3 times in the lower area and once on the deck above. Service was fine and the food was very very good. (I've been banished of meat for at least of month after this trip! Well worth it!). We had zero issues with dining and making a 10:00 show at the World Stage, however don't doddle as the auditorium does fill up early. 4. New York Pizza: One time for dinner while watching a movie by the lido pool. I thought it was great, bride not so much, (that's what she gets for having a white sauce on a pizza, right? Right??) However, the Caesar salad and dessert there were great! 5. Dive In: Good burgers and fries, not great but good and turn around time is pretty quick even in the busy time. 6. Gellato: For $2.00, ah yeah, well worth it! 7. We did not opt for a drink package nor spend a great deal on drinks. We mostly filled our tumblers with iced tea, ice water and lemon aid. (please respect the signs requesting that you do not fill your tumbler or mug directly from the dispensers, it is for sanitary reasons.) 8. Lastly on dining, I mentioned how the Orange place on deck 2 was odd, so was the Italian restaurant in the Lido buffet. Just seemed awkward and to pay $13 PP for it, I dunno.... Entertainment World Stage: 1. Emperors of Soul: Excellent (fun to interact with them on the cruise as well) 2. Naomi, Virtuoso Pianist: Jaw Dropping 3. BBC Earth: Well done 4. Comedian Tim Kaminski: Very Good 5. Second Comedian: Can't recall his name - poor 6. Third Comedian: Can't recall his name either but better than the second - better than poor. 7. Superbowl: Never thought I'd see a Superbowl on a ship! Fun atmosphere to be sure! Available to see on the World Stage, in your cabin and at the Lido Pool screen. 8, 9 and 10? Hmmm.... where does the time go? Actually, the availability of things to watch on your in cabin TV are excellent and we did take advantage of this. Crew: 95% outstanding! Our only slight irritation came with the staff of the shops. A bit condescending and borderline rude. We are very patient people and they tested that patience. Cabin stewards were great, room service a couple of time for breakfast was great including a follow-up phone call to make sure we were happy with the service. Guest Services was also great. America's Test Kitchen demos were also well done and informative and the preview of the next day's ports were outstanding!! Do not miss these if possible! All in all a very quiet reserved atmosphere which was fine. We moored along side a Carnival ship at Grand Turk and I thanked Poseidon that we were NOT on board that maniacal brain blowing tub. (sorry, harsh). Also interesting to read about the Norwegian Epic and her issues as we were along side her in Jamaica. Hmmm... note to self! Ports: 1. Jamaica: Large cruise ship port with a Margaritaville on location. Lots of shops, lots of competition and lots of aggressive selling. We debated many nights about what to do here and decided not to do the Dunn's Falls or any of the other excursions (although later we found out the rafting down the river was amazing), we did end up doing a walking tour of Falmouth which was informative and fun. 2. Curacao: What a grand location! For us a wonderful day or wandering and exploring the city, both sides. Just fantastic! 3. Aruba: A bit of wandering and shopping and public transportation to Eagle and Palm Beach for some beach time! I could see a return trip to Aruba possible for a week or so? We'll see! Great adventure to the light house and to really take in the desert landscape. 4. Amber Cove: Delightful port, great shops and the pool area was better than advertised. Excursion to Puerto Plata was fun and interesting. The lushness of the island was beautiful and in stark contrast to the islands of Curacao and Aruba 5. Grand Turk: Not a lot on Grand Turk. There was a Carnival ship that was also in port and combined with our ship, made the beach impossible to enjoy. We took a cab to the town of Cockburn and explored there. Lovely beaches too. Port area also nice. 6. Half Moon Cay: Paradise... nuff said.

First time HAL exprience, for the most part very nice!

Koningsdam Cruise Review by Padawg1

12 people found this helpful
Trip Details
From the dreary Northwest we decided we needed a break, little did we know back in December when we booked we would miss snow of epic (for Seattle) proportions!

First time HAL. Heard about the clientele being of a more experienced crowd and that did in fact be the case. At 60 years of age for the two of us, we felt 10 years more youthful than the average passenger. Be that as it may... it was all just fine.

Embarkation: Boarded hotel shuttle to the cruise port at 11:00 AM and stepped into our cabin at 12:50 PM. Good process for checking in and greeted by friendly staff the entire way.

Cabin: Not only our first HAL cruise but our first inside cabin experience. Cabin 6077. We entered our cabin and thankfully had read reviews about needing to insert the key card into the slot to activate the lights, otherwise we'd be fumbling in the dark. In retrospect, a good idea and it must save energy or something not to have lights on in cabins 24/7.

The bigger issue we had with the cabin was that we entered and discovered a puddle of water on the foot of the bed where the luggage covers were placed. Interesting...

We looked up and found that water was dripping out of what looked like a ceiling speaker. We called Guest Services and were assured the issue would be taken care of. As it was only 1:00 we left to go get some lunch and explore. After an hour an a half or so we returned and found the "fix" was a towel placed on the puddle to soak up the water, the ceiling still looked damp. This time we took pictures and visited Guest Services in person. Happily they did the right thing and moved us to a different cabin, 5071, a deck lower which was fine. This cabin was great, certainly an inside and we had to get used to it, we made great use of the fantastic TV and the bridge cam! Heard about toilet layout in the bathrooms was not so good, not an issue with the inside cabin and let me just say... the shower? OMG!!!! Where have you been all my life??!!!

Ship: I'm of the opinion that all cruise ships are marvels to behold and Koningsdam was no exception! We did miss a grand central atrium area but the music walk made up for it.

Decks 2 and 3: Shops, Guest Services, World Stage, main dining, photo area, art gallery, casino... you get the point. Well laid out IMO, the shops were unobtrusive, and it was amazing with the four different music venues that they never stepped on each other. Bars and side cafes were subtly located for enjoyment of guests. Blend was a bit more in the open than what I expected and what ever the Orange dining area was, well it was simply odd. I didn't get it, if for high rollers then at least make it so it appears that way. Frankly, the evenings we walked by there I felt sorry for the lonely souls dining in there. When shows were over in the Grand Stage (which was Grand!), there were some traffic issues but it added to the fun, sort of like walking the Strip in Las Vegas, okay, not that big but still fun!

Lido Buffet area: There is an American Football axiom, "keep your head on a swivel". Could not be more apt than in the Lido Buffet. Having said that, if anyone gets irritated by the traffic or anything else in that buffet, you really have no one to blame but yourself. Figure out when the majority of people will go for breakfast, lunch or dinner and go at a different time. Simple really. Bless the staff as they had a lot on their plate (pun intended) when it came to serving so many people. They along with the servers of coffee, tea, etc, had the patience of Job times 100. Excellent job to them.

Our Sea Days were spent mostly aft over looking the pool and the ocean behind us, not on the pool deck, we opted for, let's see, deck 10 I guess it would be... we were blocked from the majority of the breeze, had a great view all around us and had wonderful sun exposure (side note... we had 15 minutes of light rain the entire cruise, being from the PNW, this was a shock!), Smoke from smokers (well, that was redundant...) in this area had been brought up in reviews and frankly it was not an issue. Yes, aft pool was a gathering place in the evening for cards and smokes but.... guess what? You can avoid that!

Do not miss time in the Crows Nest! Do not miss Apple Pie at the Dutch Cafe (not 100% sure of the name, but 100% sure of the pie!), look for the tapas bar at the Blues Club late afternoon.

Spa: No report as we did not partake. The staff were up-selling around the Lido Pool but not overly aggressive.

Bottlenecks: They are real. Be patient, be aware of your surroundings and don't be a contributor. People movement is a tad slower on this ship but there are physical boundaries that also make ease of mobility an issue. This is especially true around the Lido pool area both on deck 9 and deck 10. Walls that jut out into walk ways, loungers that jut out into walk ways, lack of multiple entrance and egress points...all of these things can make for slow going at times. Wait time at the lifts are par for the course.

FOOD: Ah yes, the dining experience:

1. Tamarind was amazing! Highly recommend for all the right reasons, service, food, and the view. Bride had the stir fry lobster and shrimp, yum! I had the wasabi fillet, yum!

2. Pinnacle: What was not to like? Bride had halibut on cedar plank with scampi, amazing, I had the rib eye.... still drooling.

3. Main dining room: 4 nights dining here without a set time. We arrived almost every night around 7:15 an were promptly seated. 3 times in the lower area and once on the deck above. Service was fine and the food was very very good. (I've been banished of meat for at least of month after this trip! Well worth it!). We had zero issues with dining and making a 10:00 show at the World Stage, however don't doddle as the auditorium does fill up early.

4. New York Pizza: One time for dinner while watching a movie by the lido pool. I thought it was great, bride not so much, (that's what she gets for having a white sauce on a pizza, right? Right??) However, the Caesar salad and dessert there were great!

5. Dive In: Good burgers and fries, not great but good and turn around time is pretty quick even in the busy time.

6. Gellato: For $2.00, ah yeah, well worth it!

7. We did not opt for a drink package nor spend a great deal on drinks. We mostly filled our tumblers with iced tea, ice water and lemon aid. (please respect the signs requesting that you do not fill your tumbler or mug directly from the dispensers, it is for sanitary reasons.)

8. Lastly on dining, I mentioned how the Orange place on deck 2 was odd, so was the Italian restaurant in the Lido buffet. Just seemed awkward and to pay $13 PP for it, I dunno....

Entertainment World Stage:

1. Emperors of Soul: Excellent (fun to interact with them on the cruise as well)

2. Naomi, Virtuoso Pianist: Jaw Dropping

3. BBC Earth: Well done

4. Comedian Tim Kaminski: Very Good

5. Second Comedian: Can't recall his name - poor

6. Third Comedian: Can't recall his name either but better than the second - better than poor.

7. Superbowl: Never thought I'd see a Superbowl on a ship! Fun atmosphere to be sure! Available to see on the World Stage, in your cabin and at the Lido Pool screen.

8, 9 and 10? Hmmm.... where does the time go? Actually, the availability of things to watch on your in cabin TV are excellent and we did take advantage of this.

Crew: 95% outstanding! Our only slight irritation came with the staff of the shops. A bit condescending and borderline rude. We are very patient people and they tested that patience. Cabin stewards were great, room service a couple of time for breakfast was great including a follow-up phone call to make sure we were happy with the service. Guest Services was also great.

America's Test Kitchen demos were also well done and informative and the preview of the next day's ports were outstanding!! Do not miss these if possible!

All in all a very quiet reserved atmosphere which was fine. We moored along side a Carnival ship at Grand Turk and I thanked Poseidon that we were NOT on board that maniacal brain blowing tub. (sorry, harsh).

Also interesting to read about the Norwegian Epic and her issues as we were along side her in Jamaica. Hmmm... note to self!

Ports:

1. Jamaica: Large cruise ship port with a Margaritaville on location. Lots of shops, lots of competition and lots of aggressive selling. We debated many nights about what to do here and decided not to do the Dunn's Falls or any of the other excursions (although later we found out the rafting down the river was amazing), we did end up doing a walking tour of Falmouth which was informative and fun.

2. Curacao: What a grand location! For us a wonderful day or wandering and exploring the city, both sides. Just fantastic!

3. Aruba: A bit of wandering and shopping and public transportation to Eagle and Palm Beach for some beach time! I could see a return trip to Aruba possible for a week or so? We'll see! Great adventure to the light house and to really take in the desert landscape.

4. Amber Cove: Delightful port, great shops and the pool area was better than advertised. Excursion to Puerto Plata was fun and interesting. The lushness of the island was beautiful and in stark contrast to the islands of Curacao and Aruba

5. Grand Turk: Not a lot on Grand Turk. There was a Carnival ship that was also in port and combined with our ship, made the beach impossible to enjoy. We took a cab to the town of Cockburn and explored there. Lovely beaches too. Port area also nice.

6. Half Moon Cay: Paradise... nuff said.
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