1. Home
  2. Cruise Reviews
  3. Marella Dream
We booked this cruis Edith high expectations as we have been on previous Tui cruises. Embarkation was quick and easy and staff were pleasant and helpful. Our cabin was clean and plenty big enough for us. Our luggage was delivered quickly. Onboard the restaurants both the self service and table service were good and the food was presented nicely and it was tasty and plentiful. Staff were excellent. The evening shows were good although drinks service was slow at times. The shore excursion to Agadir was awful. The market we went to was dirty and really didn’t feel safe. My friend & I have been on lots of cruises but specifically chose this one as we had never been to La Palma & it was the one place we really wanted to explore!! The captain decided we were not stopping there and blamed the weather although other cruise ships did dock there. We also concluded that some flights to the boat had been delayed and felt this had impacted on his decision!! We then had to spend 2 days at sea instead of the 1 stated in the itinerary!! We felt this was unacceptable and complained. We were told we would not be receiving any compensation at all!!! I do not think this is a satisfactory conclusion as this was no fault of the passengers and left a lot of us upset as it was disappointing and 2 days at sea was not what I wanted or indeed what I had signed up for!!!!

Disappointed

Marella Dream Cruise Review by Suzy 1950

1 person found this helpful
Trip Details
We booked this cruis Edith high expectations as we have been on previous Tui cruises.

Embarkation was quick and easy and staff were pleasant and helpful.

Our cabin was clean and plenty big enough for us. Our luggage was delivered quickly.

Onboard the restaurants both the self service and table service were good and the food was presented nicely and it was tasty and plentiful. Staff were excellent.

The evening shows were good although drinks service was slow at times.

The shore excursion to Agadir was awful. The market we went to was dirty and really didn’t feel safe.

My friend & I have been on lots of cruises but specifically chose this one as we had never been to La Palma & it was the one place we really wanted to explore!!

The captain decided we were not stopping there and blamed the weather although other cruise ships did dock there. We also concluded that some flights to the boat had been delayed and felt this had impacted on his decision!! We then had to spend 2 days at sea instead of the 1 stated in the itinerary!! We felt this was unacceptable and complained.

We were told we would not be receiving any compensation at all!!!

I do not think this is a satisfactory conclusion as this was no fault of the passengers and left a lot of us upset as it was disappointing and 2 days at sea was not what I wanted or indeed what I had signed up for!!!!
Suzy 1950’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Marella Dream price drops
250,000+ people have entered their email

Cabin Review

Cabin 1754
Lovely cabin staff. Kept our cabin clean & tidy. Nothing was too much trouble for him.
An asset to Tui!!! For us it was big enough. Shower was always hot and tea & coffee making facilities available. Also a mini bar so no complaints!!
  Marella Dream Deck Plans

Port & Shore Excursion Reviews