Riviera Cruise Review by goldeneyes
- Sail Date: January 2019
- Destination: Cuba
- Cabin Type: Concierge Level
The food was very good, among the best we have had on cruises. Even though the choices on the buffet were limited what they had tasted very good and the sushi for dinner was the best that I had on any cruise. For breakfast I had to see how their lox (smoked salmon) stacked up against the best that I had on a cruise (Royal Caribbean 2006) and they came in a credible second to that one. Specialty restaurants didn't disappoint although they weren't the best we have eaten at they were good. At least the lobster I had on Oceania was better than that on board a recent Regent cruise.
Our excursions were all enjoyable and nicely different from the typical cruise line fare. There were a couple of ports that Oceania didn't offer much if any that were exciting or even remotely interesting so we opted to get others from outside companies. The one we got for Cozumel, the Mayan Kun Che Park, was awesome and one that I would recommend to anyone who wasn't interested in visiting the ruins.
This was the first time in several cruises that we didn't get a suite and I felt the squeeze in all aspects. We had a veranda room w/concierge and walk around room was minimal - the two of us couldn't go past the bed at the same time. Speaking of the bed, it was a queen bed, had no space under it to store our large suitcases. It has been decades since we shared one that small. The bathroom was large though and that could have had the bathtub taken out to add another 30 sq.feet to the room itself. As it was the only use the tub got was as storage for our suitcases.
The staff was uniformly friendly, courteous and bent over backwards to accommodate our every need except for one exception - our concierge. First of all he never bothered to introduce himself when we arrived and a day or two into our cruise I noticed that one of our excursions was different than what we had wanted so I gave him a call and asked him if he would try to get it changed - a normal enough task for a concierge. His response: "You will have to go to Destination Services and ask them yourself." We went on a NCL cruise and had a concierge then who was outstanding. If I had asked him the same thing he would have wanted to know the numbers of both excursions and then would have gotten back to me within two hours with an answer. We never bothered this so called concierge again since it was obvious to us that he didn't want to do his job.
I have to say this was the easiest disembarkation that we ever had. Even though we were given a time to get off the ship once we got down to the gangway level we were told that we could just leave - no muss, no fuss, no waiting for our tag color and number to be called. Easy peasy, lemon squeezy.
All in all, we enjoyed the cruise and if Oceania has another itinerary that we like will consider them again.
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Port & Shore Excursion Reviews
Chacchoben Mayan RuinsThe ruins were extensive and well preserved. We were fortunate to have a guide who was quite knowledgeable so that made the tour even more enjoyable.View All 345 Chacchoben Mayan Ruins Reviews
CozumelWe went to the Kun Che Park were we saw a game of pok-de-pok then a demonstration of Mayan warrior dances. After that we had lunch and were treated to traditional folk dances to entertain us while we dined. I recommend this one to anyone who has already seen the ruins.View All 12,794 Cozumel Cruise Port Reviews
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HavanaRoberto took us on a walking tour of the old city and gave detailed explanations of the history behind each of the four squares we visited. He never walked too fast and allowed ample time for photos. We had shopping time at a small shopping area that was privately owned then was bused back to the ship.View All 12,794 Havana Cruise Port Reviews
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Key WestWe just went ashore and did walkabout on our own since none of the excursions offered were appealing. Key West is a place that can't be appreciated in a few hours - you need a day or three.View All 1,778 Key West Cruise Port Reviews
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Santo Tomas de CastillaThis excursion was through a private company - Go with Gus and was supposed to be a trip to Jaguar Caves and an archaeological site. Unfortunately that got cancelled due to unsafe conditions so we went on a Humanitarian tour to a school and village.View All 65 Santo Tomas de Castilla Cruise Port Reviews
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