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This "immersive" cruise to Cuba was perfect. It stopped in Havana for 3 days, then Cienfuegos and then an overnight in Santiago de Cuba. We were a bit taken back by the age of the ship at first but it was in excellent condition, the service was exceptional and the small size made it fast and easy to get ashore. Our only criticism was the inability to make reservations in the main dining room and occasionally mediocre food. We had a balcony cabin on Deck 7 that was quite spacious with a loveseat sized couch and coffee table in front of the sliding glass doors. The balcony was larger than most with a dining sized table and chairs. Room service servers routinely brought a white table cloth and we enjoyed meals on the balcony while in port. Though the bathroom was very small, it was perfectly adequate. There were plenty of outlets and USB ports near the beds for recharging. Internet service, though pricey, was the best we ever experienced on a ship. Dining is more limited than on some ships with the primary choices being the main dining room, the buffet or one of two specialty restaurants, one steak house and one Italian. The only dining room option was anytime dining with no reservations possible and on one evening we had a fairly lengthy wait. We appreciated the variety of options and the "theme" nights but the food was unpredictable - sometimes truly excellent (e.g. perfectly cooked steak) and sometimes "send it back" quality. We participated in one Chef's Table that was absolutely superb! Room service menu options, service and quality were extremely good. As expected for such a small ship (750 passengers) the entertainment was limited. A real highlight was that the two cruise directors doubled as entertainers and both were truly excellent. We really enjoyed Alicia Hill in both her entertainment and cruise director capacities. She seemed to know everyone on the ship. The White Night activity at which dinner was served poolside followed by dancing and entertainment proved to be really fun. Service was always fast and friendly and the crew went out of their way to accommodate requests. Standard drinks are included and there is no mandatory tipping. That said, we felt that the crew expected tips. Snacks and drinks were abundant. The crew was attentive, even to the point of remembering us and our preferences from one locale on the ship to another. We like wine and found the Sommeliers and wine list to be exceptional. The drawback to this wonderful ship and crew were the shore excursions in Cuba. We did two excursions when we arrived in Havana and both were dreadful. We don't fault the cruise line for this at all as both excursions were operated by the government with government employed tour directors, in government buses, that took us to government run restaurants and establishments. After day two, we figured out how to use private tours and find private restaurants and the rest of the trip was fantastic. We were very appreciative that we had a "floating hotel" to go home to every night and would recommend a cruise as a first trip to Cuba for anyone. We highly recommend this cruise.

Excellent itinerary and service

Azamara Journey Cruise Review by Lscruiser

Trip Details
  • Sail Date: January 2019
  • Destination: Cuba
  • Cabin Type: Club Deluxe Veranda Stateroom
This "immersive" cruise to Cuba was perfect. It stopped in Havana for 3 days, then Cienfuegos and then an overnight in Santiago de Cuba. We were a bit taken back by the age of the ship at first but it was in excellent condition, the service was exceptional and the small size made it fast and easy to get ashore. Our only criticism was the inability to make reservations in the main dining room and occasionally mediocre food.

We had a balcony cabin on Deck 7 that was quite spacious with a loveseat sized couch and coffee table in front of the sliding glass doors. The balcony was larger than most with a dining sized table and chairs. Room service servers routinely brought a white table cloth and we enjoyed meals on the balcony while in port. Though the bathroom was very small, it was perfectly adequate. There were plenty of outlets and USB ports near the beds for recharging. Internet service, though pricey, was the best we ever experienced on a ship.

Dining is more limited than on some ships with the primary choices being the main dining room, the buffet or one of two specialty restaurants, one steak house and one Italian. The only dining room option was anytime dining with no reservations possible and on one evening we had a fairly lengthy wait. We appreciated the variety of options and the "theme" nights but the food was unpredictable - sometimes truly excellent (e.g. perfectly cooked steak) and sometimes "send it back" quality. We participated in one Chef's Table that was absolutely superb! Room service menu options, service and quality were extremely good.

As expected for such a small ship (750 passengers) the entertainment was limited. A real highlight was that the two cruise directors doubled as entertainers and both were truly excellent. We really enjoyed Alicia Hill in both her entertainment and cruise director capacities. She seemed to know everyone on the ship. The White Night activity at which dinner was served poolside followed by dancing and entertainment proved to be really fun.

Service was always fast and friendly and the crew went out of their way to accommodate requests. Standard drinks are included and there is no mandatory tipping. That said, we felt that the crew expected tips. Snacks and drinks were abundant. The crew was attentive, even to the point of remembering us and our preferences from one locale on the ship to another. We like wine and found the Sommeliers and wine list to be exceptional.

The drawback to this wonderful ship and crew were the shore excursions in Cuba. We did two excursions when we arrived in Havana and both were dreadful. We don't fault the cruise line for this at all as both excursions were operated by the government with government employed tour directors, in government buses, that took us to government run restaurants and establishments. After day two, we figured out how to use private tours and find private restaurants and the rest of the trip was fantastic. We were very appreciative that we had a "floating hotel" to go home to every night and would recommend a cruise as a first trip to Cuba for anyone.

We highly recommend this cruise.
Lscruiser’s Full Rating Summary
Enrichment Activities
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Cabin Review

Club Deluxe Veranda Stateroom
Cabin VX 7109
Very nicely appointed and in excellent condition. Comfortable beds. Seating and coffee table next to the balcony. Plenty of room on the balcony for dining and relaxing. Ample outlets and USB ports. Good lighting. Adequate storage. Small but adequate bathroom. In-room refrigerator and mini-bar.
Deck 8 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews