1. Home
  2. Cruise Reviews
  3. Serenade of the Seas
We wanted to enjoy a long cruise seeing some beautiful islands. We stayed in a wheelchair accessible room and while it met all my needs, the view of the ocean was partly obstructed by the covering to the lifeboat of below. While we knew this beforehand, we didn’t realize how big it was. I would never stay in a room like that again. I find it objectionable that they would place an accessible room there as those of us who cannot stand to peer over had a much worse view. The food on the ship was bland. The buffet was the same each day. Rarely did anyone assist with me in my chair and they expected my husband to to all of the work. Even after we complained to the manager, things never improved. Even the lobster lacked the usual sweetness I have had on other cruises. I asked for a small cup of drawn butter and a big production was made to get it. They tried to skimp at every turn. The only relief with the food was at their speciality restaurants. We went to Chops Grille, Izumi and Giovannis and they were wonderful. Unfortunately, Rita’s Cantina was closed. We never used the ship’s shore excursions, but rather, rented vehicles on all but St. Lucia. On St. Lucia, we booked a private Solomon water taxi tour to the Pitons since they could not accommodate my wheelchair. It was worth the extra cost and we received great treatment! We highly recommend them! I can easily say that our time was put to good use on each island where we could get away from the crowds and see the beauty of these places. And our overall costs were less than the typical excursions.

Disappointing Ship

Serenade of the Seas Cruise Review by AllieBreedlove

Trip Details
  • Sail Date: January 2019
  • Destination: Southern Caribbean
  • Cabin Type: Spacious Ocean View Balcony
We wanted to enjoy a long cruise seeing some beautiful islands. We stayed in a wheelchair accessible room and while it met all my needs, the view of the ocean was partly obstructed by the covering to the lifeboat of below. While we knew this beforehand, we didn’t realize how big it was. I would never stay in a room like that again. I find it objectionable that they would place an accessible room there as those of us who cannot stand to peer over had a much worse view.

The food on the ship was bland. The buffet was the same each day. Rarely did anyone assist with me in my chair and they expected my husband to to all of the work. Even after we complained to the manager, things never improved.

Even the lobster lacked the usual sweetness I have had on other cruises. I asked for a small cup of drawn butter and a big production was made to get it. They tried to skimp at every turn.

The only relief with the food was at their speciality restaurants. We went to Chops Grille, Izumi and Giovannis and they were wonderful. Unfortunately, Rita’s Cantina was closed.

We never used the ship’s shore excursions, but rather, rented vehicles on all but St. Lucia. On St. Lucia, we booked a private Solomon water taxi tour to the Pitons since they could not accommodate my wheelchair. It was worth the extra cost and we received great treatment! We highly recommend them!

I can easily say that our time was put to good use on each island where we could get away from the crowds and see the beauty of these places. And our overall costs were less than the typical excursions.
AllieBreedlove’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Serenade of the Seas price drops
250,000+ people have entered their email

Cabin Review

Spacious Ocean View Balcony
Cabin 3B 7612
As previously stated, the view was partly obstructed by the cover to the lifeboat of below. This is problematic for those of us who can only sit and not stand up to look out, so therefore poor placement of the accessible cabin.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins