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First the short "PRO" list: 1) Great service, 2) Meals were good, 3) All but one excursion was very good, 4) Finishing of the (renovated 2018) ship was very good, as expected. Before I begin the "CON" list, be aware that Princess misleads you. We bought what we was sold as an 11 night Southeast Asia cruise. Princess doesn't tell you that it's actually a 3-night and 8 night cruise -- note that when I selected cruise date of January 18, 2019, Cruise Critic refers to this as a 3-night cruise. Cruise Critic is honest, Princess isn't. So why would you care? Well, two reasons. The first is that you go to Singapore, do three days, return to Singapore, do 8 days, return to Singapore. Singapore is a nice place but three visits in 11 days is ridiculous. The second reason is the passengers. On the 3-day portion, the majority of passengers were from China. Oddly, all the Chinese disappeared on the second half of the cruise, replaced by Australians. No idea why this is, but I mention it because again, you're not buying an 11-day cruise, you're buying TWO cruises and it DOES make a difference. Very poor merchandising practices by Princess. My "CON" list concerns the ship itself. Although nicely finished after a recent renovation, this is a very poorly designed and poorly built ship: 1) A/C was "out" in our room for two days and the A/C was spotty throughout the ship. There were many places where it wasn't working and other places where it was really cold. 2) Whoever gave this ship an award for the fitness area must be short. I am 6'-4" and I actually hit my head on the ceiling with my first step on the elliptical machine. I didn't try the treadmill after that, but the result would have been the same. Take away the ellipticals and the treadmills and there's practically nothing for a tall man to use. While recovering from my bruise, I realized that I had to start paying attention to the extremely low ceilings everywhere. Yes, I'm tall - but I'm hardly an NBA player. I have been on lots of cruise ships and this was the first where I felt I really had to keep an eye out for low ceilings. If you're tall -- BEWARE! 3) Every time we or our neighbors would close the cabin door, the walls would shake. 4) The shower uses a curtain instead of a shower door. Just be sure to aim the shower head at the wall so it doesn't spray the floor. There is no hose for the shower. 5) The Horizon Court Buffet lacks adequate seating - in 11 days, we were never able to actually sit IN the buffet. Instead we had to go outside. This in part is again due to poor design in that you actually can't go from one side of the buffet to the other without actually going out to the pool area and coming back in; 6) No place to sit in a lounge and watch the view ahead; this is reserved for the extra-cost "Sanctuary" area. The Skywalkers lounge is fine but it's in the back. 7) The design is just generally poor. The stairways are narrow and often divided. There are lots of passages that go nowhere. We were midship and no more than 50 feet from the stairs -- but to get to them there were your choice of TWO corridors and next to the stairs was a crew-only elevator - the passenger elevators were through yet another passageway. This is just plain stupid design.

Awful Ship

Sapphire Princess Cruise Review by johnsimion

1 person found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Asia
  • Cabin Type: Balcony
First the short "PRO" list:

1) Great service,

2) Meals were good,

3) All but one excursion was very good,

4) Finishing of the (renovated 2018) ship was very good, as expected.

Before I begin the "CON" list, be aware that Princess misleads you. We bought what we was sold as an 11 night Southeast Asia cruise. Princess doesn't tell you that it's actually a 3-night and 8 night cruise -- note that when I selected cruise date of January 18, 2019, Cruise Critic refers to this as a 3-night cruise. Cruise Critic is honest, Princess isn't. So why would you care? Well, two reasons. The first is that you go to Singapore, do three days, return to Singapore, do 8 days, return to Singapore. Singapore is a nice place but three visits in 11 days is ridiculous. The second reason is the passengers. On the 3-day portion, the majority of passengers were from China. Oddly, all the Chinese disappeared on the second half of the cruise, replaced by Australians. No idea why this is, but I mention it because again, you're not buying an 11-day cruise, you're buying TWO cruises and it DOES make a difference. Very poor merchandising practices by Princess.

My "CON" list concerns the ship itself. Although nicely finished after a recent renovation, this is a very poorly designed and poorly built ship:

1) A/C was "out" in our room for two days and the A/C was spotty throughout the ship. There were many places where it wasn't working and other places where it was really cold.

2) Whoever gave this ship an award for the fitness area must be short. I am 6'-4" and I actually hit my head on the ceiling with my first step on the elliptical machine. I didn't try the treadmill after that, but the result would have been the same. Take away the ellipticals and the treadmills and there's practically nothing for a tall man to use. While recovering from my bruise, I realized that I had to start paying attention to the extremely low ceilings everywhere. Yes, I'm tall - but I'm hardly an NBA player. I have been on lots of cruise ships and this was the first where I felt I really had to keep an eye out for low ceilings. If you're tall -- BEWARE!

3) Every time we or our neighbors would close the cabin door, the walls would shake.

4) The shower uses a curtain instead of a shower door. Just be sure to aim the shower head at the wall so it doesn't spray the floor. There is no hose for the shower.

5) The Horizon Court Buffet lacks adequate seating - in 11 days, we were never able to actually sit IN the buffet. Instead we had to go outside. This in part is again due to poor design in that you actually can't go from one side of the buffet to the other without actually going out to the pool area and coming back in;

6) No place to sit in a lounge and watch the view ahead; this is reserved for the extra-cost "Sanctuary" area. The Skywalkers lounge is fine but it's in the back.

7) The design is just generally poor. The stairways are narrow and often divided. There are lots of passages that go nowhere. We were midship and no more than 50 feet from the stairs -- but to get to them there were your choice of TWO corridors and next to the stairs was a crew-only elevator - the passenger elevators were through yet another passageway. This is just plain stupid design.
johnsimion’s Full Rating Summary
Value For Money
Embarkation
Dining
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Cabin Review

Balcony
Cabin BB B503
Cabin was fine except for the walls shaking and the water running out of the shower if the head wasn't aimed at the wall. The bed was comfortable and the balcony was nice.
Aloha Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews