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We've been on 15+ cruises over the years and go between CCL and RCL. The Horizon was by far, the most dissapointing ship out of all of them. The pros and cons: PRO: More seating in the public and buffet area. Never had to look for a seat to relax or eat. Guy's burger's Casino (small) but good lay out Every area was always cleaned up and tidy. Our cabin service was excellent. The FASTEST and easiest I've ever been on and off a ship in my life. CONS: NO elegance to the ship at all. No large atrium. They made more room for staterooms and people, and condensed everywhere else. Lines were way too long for comedy show, etc. Made you want to give up on even going to shows. Dining room had low ceilings. I miss the double floor open air. No elegance. We skipped dinner twice due to this. Our service was horrible. Most of the same food was at the buffet, which is a good thing, I guess. **TIP: use the Purell before and AFTER using the serving utensils at the buffet. The Promenade deck had less bars/shopping/seating and had too many PAY restaurants. Booked a Spa interior on the 11th floor. Very small and NO storage. Do not book! My husband lived out of his suitcase that was on top of the desk, and my suitcase was at the end of the bed that I had to walk around going in and out of bed. Drawers and safe are in the closet. The spa was smaller than my living room. Walked in, walked out and asked the receptionist if that was it, and walked back out never to return. Total waste of money to book a Spa room. Service at the pool bars (I know beyond busy) was slow and they were overwhelmed. Only one friendly bartender the entire week. Drink service in the casino was not to be found the first few days, then they wouldn't leave you alone the last 2 nights. Went to guest services for a request, and he just blank stared at me the entire time I was speaking. Needless to say, I will not be booking a cruise on The Horizon or it's sister ship,The Vista.

Not what I expected at all from a new, larger ship. Did not like at all.

Carnival Horizon Cruise Review by kw32

7 people found this helpful
Trip Details
We've been on 15+ cruises over the years and go between CCL and RCL. The Horizon was by far, the most dissapointing ship out of all of them.

The pros and cons:

PRO:

More seating in the public and buffet area. Never had to look for a seat to relax or eat.

Guy's burger's

Casino (small) but good lay out

Every area was always cleaned up and tidy.

Our cabin service was excellent.

The FASTEST and easiest I've ever been on and off a ship in my life.

CONS:

NO elegance to the ship at all. No large atrium.

They made more room for staterooms and people, and condensed everywhere else.

Lines were way too long for comedy show, etc. Made you want to give up on even going to shows.

Dining room had low ceilings. I miss the double floor open air. No elegance. We skipped dinner twice due to this. Our service was horrible. Most of the same food was at the buffet, which is a good thing, I guess.

**TIP: use the Purell before and AFTER using the serving utensils at the buffet.

The Promenade deck had less bars/shopping/seating and had too many PAY restaurants.

Booked a Spa interior on the 11th floor. Very small and NO storage. Do not book! My husband lived out of his suitcase that was on top of the desk, and my suitcase was at the end of the bed that I had to walk around going in and out of bed. Drawers and safe are in the closet.

The spa was smaller than my living room. Walked in, walked out and asked the receptionist if that was it, and walked back out never to return. Total waste of money to book a Spa room.

Service at the pool bars (I know beyond busy) was slow and they were overwhelmed. Only one friendly bartender the entire week.

Drink service in the casino was not to be found the first few days, then they wouldn't leave you alone the last 2 nights.

Went to guest services for a request, and he just blank stared at me the entire time I was speaking.

Needless to say, I will not be booking a cruise on The Horizon or it's sister ship,The Vista.
kw32’s Full Rating Summary
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