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Although we have enjoyed NCL cruises in the past, this one will be our last for one reason: they did not stop trying to up-sell from the moment we boarded to the moment we debarked. Although a limited amount of such activity is expected, and even appreciated, during the cruise experience, this was excessive. The spa, the spa, the spa, casino "seminars," shore excursions, bingo cards, drinks, bottles of wine, soda bands, on and on. Every time you turned around they were trying to get you to come out and spend more and more money. On several occasions, the bartenders "mistakenly" served, and charged for, two drinks when I had only ordered one. On very few occasions did we feel that we were welcome without our wallets. The staff was not there to serve but to see what else they could squeeze out of us. And despite NCL's now-compulsory, non-refundable tipping policy, we still faced a variety of self-addressed envelopes with "thanks you's" on our final night. That was the last straw. The food was pretty good, and surprisingly, we found the buffet in the Garden Cafe to be really good. Service on the whole okay, except we feel the automatic tipping policy sometimes affected attentiveness. Scenery lovely. Wrangell definitely not worth a stop. Nothing there - unless you went on the most expensive shore excursions, of course! The penthouse stateroom was the best part. Spacious for a stateroom, a large balcony up front where we could wave to the Captain on the bridge right above (this was the best place on the whole ship to cruise the fiord to the glacier - especially while drinking champagne!), and a huge, luxurious bathroom. The in-laws' stateroom, category BC in #8265, was comfortable and of adequate size but not large by any stretch. Kid's club great. While this ship had many amenities, was very clean and tastefully decorated, our family felt it had no soul. The constant come-on's were a huge turn-off.

Norwegian Sun - Alaska

Norwegian Sun Cruise Review by KWITT

Trip Details
  • Sail Date: August 2004
  • Destination: Alaska
  • Cabin Type: Penthouse with Balcony
Although we have enjoyed NCL cruises in the past, this one will be our last for one reason: they did not stop trying to up-sell from the moment we boarded to the moment we debarked. Although a limited amount of such activity is expected, and even appreciated, during the cruise experience, this was excessive. The spa, the spa, the spa, casino "seminars," shore excursions, bingo cards, drinks, bottles of wine, soda bands, on and on.
Every time you turned around they were trying to get you to come out and spend more and more money. On several occasions, the bartenders "mistakenly" served, and charged for, two drinks when I had only ordered one. On very few occasions did we feel that we were welcome without our wallets. The staff was not there to serve but to see what else they could squeeze out of us. And despite NCL's now-compulsory, non-refundable tipping policy, we still faced a variety of self-addressed envelopes with "thanks you's" on our final night. That was the last straw.
The food was pretty good, and surprisingly, we found the buffet in the Garden Cafe to be really good. Service on the whole okay, except we feel the automatic tipping policy sometimes affected attentiveness.
Scenery lovely. Wrangell definitely not worth a stop. Nothing there - unless you went on the most expensive shore excursions, of course!
The penthouse stateroom was the best part. Spacious for a stateroom, a large balcony up front where we could wave to the Captain on the bridge right above (this was the best place on the whole ship to cruise the fiord to the glacier - especially while drinking champagne!), and a huge, luxurious bathroom. The in-laws' stateroom, category BC in #8265, was comfortable and of adequate size but not large by any stretch.
Kid's club great. While this ship had many amenities, was very clean and tastefully decorated, our family felt it had no soul. The constant come-on's were a huge turn-off.
KWITT’s Full Rating Summary
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Rates
Ages 7 to 9
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