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Their Cuba itinerary is a straight flat lie! They publish as if they are having 7 excursion days in the island of Cuba, out of 12 total cruise days. We actually got only 3 excursion days! (2 full days and 2 half days) in Cuba. Not to mention that they cruise during the day and dock at night, instead of cruising at night and leaving the days for touring. There was nothing to do onboard during these 6 days of cruising. The first day we left at 9pm instead of 1pm. The last day we arrived at 6am. So total of 10 not 12! The food is not what you would expect for the high end price. The only good thing about them is the on board staff which are trying their best to cover up for the management. The company has not even responded to our complaint (check their BBB rating of D+).

Don't even think of using Pearl Seas

Pearl Mist Cruise Review by Eldad

5 people found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Cuba
Their Cuba itinerary is a straight flat lie!

They publish as if they are having 7 excursion days in the island of Cuba, out of 12 total cruise days.

We actually got only 3 excursion days! (2 full days and 2 half days) in Cuba. Not to mention that they cruise during the day and dock at night, instead of cruising at night and leaving the days for touring.

There was nothing to do onboard during these 6 days of cruising.

The first day we left at 9pm instead of 1pm. The last day we arrived at 6am. So total of 10 not 12!

The food is not what you would expect for the high end price.

The only good thing about them is the on board staff which are trying their best to cover up for the management.

The company has not even responded to our complaint (check their BBB rating of D+).
Eldad’s Full Rating Summary
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Cabin 203
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