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My family & I are easy-going people & we had fun despite the fact that this was the most unfriendly ship we have ever sailed on! The food was also average to below average & I am not that particular. The best place to eat was the grill on the ledo. The buffet & dining rooms were a disappointment as was the coffee shop. They did not notify us that 2 of the 4 excursions that we chose were sold out & failed to give us tickets to the other 2 until I went down & brought it to their attention. Also- beware of locals in Grand Cayman offering tours. We were offered a tour with 6 items & they only took us to three. When I asked them about seeing the dolphins they'd promised, they just kept saying NO DOLPHINS! One of the three things they took us to was to snorkel. We were told to hurry up because we only had 20 minutes to snorkel. I also had problems getting the correct photo from "Stingray City" that I paid $20 for.After they had me choose the photo I wanted out of about 8 that they took, they sent me another family's photo. When I emailed them back & told them, they said they were sorry & emailed me one of my family- but not one I chose & my one daughter's eyes were closed. Now they will not even respond to emails. The person on the local boat in charge of it is Mary Palacios . They promise a lot but deliver on very little. Anytime dining for 4 people required sitting and waiting 45-75 minutes the Symphony Dining room. We were discouraged from dining at Concerto because it seemed there were a lot of special events whenever we wanted to go. We liked that there was a library where we could borrow board games, pick up suduko puzzles and brain teasers as well as books. There were a lot of activities scheduled and we missed the dance lessons but it looked like everybody was having a lot of fun. We wished that the dance lessons would have continued through the end of the cruise. We did not attend any of the entertainment in the theater. The movies under the stars was a great idea because we could sit in the hot tub and watch the movie or just lay out on the lawns chairs and they provided blankets when it was cold. We watched the balancing act at the piazza and we really liked the piazza setting because it was some place you could walk into whenever you wanted just to see what was going on, have a cup of coffee or snack, etc. The only friendly face and the crew was our cabin steward. He always seemed surprised and somewhat nervous but at least he smiled! My teenage daughters signed up for the teen program and when we signed up we specifically asked if there was organized activities or if it was just come in and go out when you want and they said there was nothing organized. Unfortunately, although my daughters were excited to meet other teens, the 1st night they wanted to go at 9:30 to kind of slip in in casually and get to meet others without all the anxiety and pressure. What ended up happening was they got there in the middle of an ice breaker that the crew did not think to mention and they were mortified when to they had to pull up two extra chairs and sit down in front of everyone who was in a big circle. Once the icebreaker was over they left and never went back. I was going to insist they give it another try but the teen Beach House opened at 9:00 p.m. and usually by then we were winding down for the evening and the girls were tired and not interested in going. I am planning our next cruise during spring break, but I am booking with Carnival.

Unfriendly crew- beware local excursions in Grand Cayman

Regal Princess Cruise Review by Lisa618

Trip Details
  • Sail Date: January 2019
  • Destination: Caribbean
  • Cabin Type: Balcony
My family & I are easy-going people & we had fun despite the fact that this was the most unfriendly ship we have ever sailed on!

The food was also average to below average & I am not that particular. The best place to eat was the grill on the ledo. The buffet & dining rooms were a disappointment as was the coffee shop.

They did not notify us that 2 of the 4 excursions that we chose were sold out & failed to give us tickets to the other 2 until I went down & brought it to their attention.

Also- beware of locals in Grand Cayman offering tours. We were offered a tour with 6 items & they only took us to three. When I asked them about seeing the dolphins they'd promised, they just kept saying NO DOLPHINS! One of the three things they took us to was to snorkel. We were told to hurry up because we only had 20 minutes to snorkel. I also had problems getting the correct photo from "Stingray City" that I paid $20 for.After they had me choose the photo I wanted out of about 8 that they took, they sent me another family's photo. When I emailed them back & told them, they said they were sorry & emailed me one of my family- but not one I chose & my one daughter's eyes were closed. Now they will not even respond to emails. The person on the local boat in charge of it is Mary Palacios . They promise a lot but deliver on very little.

Anytime dining for 4 people required sitting and waiting 45-75 minutes the Symphony Dining room. We were discouraged from dining at Concerto because it seemed there were a lot of special events whenever we wanted to go.

We liked that there was a library where we could borrow board games, pick up suduko puzzles and brain teasers as well as books.

There were a lot of activities scheduled and we missed the dance lessons but it looked like everybody was having a lot of fun. We wished that the dance lessons would have continued through the end of the cruise.

We did not attend any of the entertainment in the theater. The movies under the stars was a great idea because we could sit in the hot tub and watch the movie or just lay out on the lawns chairs and they provided blankets when it was cold.

We watched the balancing act at the piazza and we really liked the piazza setting because it was some place you could walk into whenever you wanted just to see what was going on, have a cup of coffee or snack, etc.

The only friendly face and the crew was our cabin steward. He always seemed surprised and somewhat nervous but at least he smiled!

My teenage daughters signed up for the teen program and when we signed up we specifically asked if there was organized activities or if it was just come in and go out when you want and they said there was nothing organized. Unfortunately, although my daughters were excited to meet other teens, the 1st night they wanted to go at 9:30 to kind of slip in in casually and get to meet others without all the anxiety and pressure. What ended up happening was they got there in the middle of an ice breaker that the crew did not think to mention and they were mortified when to they had to pull up two extra chairs and sit down in front of everyone who was in a big circle. Once the icebreaker was over they left and never went back. I was going to insist they give it another try but the teen Beach House opened at 9:00 p.m. and usually by then we were winding down for the evening and the girls were tired and not interested in going.

I am planning our next cruise during spring break, but I am booking with Carnival.
Lisa618’s Full Rating Summary
Enrichment Activities
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Dining
Public Rooms
Entertainment
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Ages 13 to 15
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Cabin Review

Balcony
Cabin BA L235
We had a miscommunication with the travel agent. We thought we were getting a minisuite. We ended up with a balcony room with 2 twin beds & 2 bunks. The biggest inconvenience was that we were not allowed to bring the bunks down or up ourselves, so naps were not an option and we had to time everything around the bunk situation. It was very tight in the room with them down, we had to crab walk around them, one bed couldn't be sat on without hitting your head on the bunk & the same bed could not see the TV. It was kind of claustrophobic, but we tried to spend very little time in it.
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