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We have only sailed once before (with Princess) and were looking for a holiday cruise that wasn't overrun with kids on winter break. We love kids, but as teachers, we needed a little break ourselves! Although there were kids on board, they weren't the focus of the cruise and seemed polite, in control, and even "cultured". We enjoyed seeing kids reading books and appropriately enjoying the entertainment. Most positive aspects of this cruise: *The food was outstanding! *The service was amazing - many attendants and servers were from Indonesia and we found them engaging, positive and hard working. We gave above and beyond our planned gratuities because we were so impressed with the people who can easily make or break a vacation. *The entertainment was clean and fun. We went to the Main Stage almost every night and enjoyed all of the shows. Billboard On Board was our favorite nightly club event and we were impressed with the performances at the small Lincoln Center Stage. A few things to improve on: *internet access... In this day and age, internet should be easily accessible, if not completely free. Without paying an entire day's fee, we couldn't even check into our flight home. Just being able to connect with our family on board was difficult as well. *The daily buffet closed at 9:30 pm with a few (old, dried out) leftovers available for the starving ones. As a diabetic, I needed access to snacks and meals on a regular basis. Room service menus were very limited and honestly, a little pathetic. It usually took an hour or more for food to arrive. It was such a contrast to the amazing dining room meals, that we were confused as to the purpose of this neglected area of service. We felt like we didn't get the memo... *Sales pushing - although they weren't as overt as Princess in pushing sales for jewelry, alcohol and future cruises, almost half of the activity offerings on the daily agenda were sales pitches. At least this time, we recognized them for what they were and could avoid them. Overall, we were pleased with our experience and would consider booking another cruise with HAL.

First cruise with HAL

Oosterdam Cruise Review by glennajeanius

1 person found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Western Caribbean
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
We have only sailed once before (with Princess) and were looking for a holiday cruise that wasn't overrun with kids on winter break. We love kids, but as teachers, we needed a little break ourselves! Although there were kids on board, they weren't the focus of the cruise and seemed polite, in control, and even "cultured". We enjoyed seeing kids reading books and appropriately enjoying the entertainment.

Most positive aspects of this cruise:

*The food was outstanding!

*The service was amazing - many attendants and servers were from Indonesia and we found them engaging, positive and hard working. We gave above and beyond our planned gratuities because we were so impressed with the people who can easily make or break a vacation.

*The entertainment was clean and fun. We went to the Main Stage almost every night and enjoyed all of the shows. Billboard On Board was our favorite nightly club event and we were impressed with the performances at the small Lincoln Center Stage.

A few things to improve on:

*internet access... In this day and age, internet should be easily accessible, if not completely free. Without paying an entire day's fee, we couldn't even check into our flight home. Just being able to connect with our family on board was difficult as well.

*The daily buffet closed at 9:30 pm with a few (old, dried out) leftovers available for the starving ones. As a diabetic, I needed access to snacks and meals on a regular basis. Room service menus were very limited and honestly, a little pathetic. It usually took an hour or more for food to arrive. It was such a contrast to the amazing dining room meals, that we were confused as to the purpose of this neglected area of service. We felt like we didn't get the memo...

*Sales pushing - although they weren't as overt as Princess in pushing sales for jewelry, alcohol and future cruises, almost half of the activity offerings on the daily agenda were sales pitches. At least this time, we recognized them for what they were and could avoid them.

Overall, we were pleased with our experience and would consider booking another cruise with HAL.
glennajeanius’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VA 7036
adequate - with TONS of storage - great closet areas, under the bed space and every nook and cranny utilized for maximum usage.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews