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This was our first time cruising with Norwegian. The free at sea offers stand out to us and we decided to try the Norwegian Pearl Christmas cruise to the western Caribbean from Tampa. My favorite part about this experience was the staff - particularly, room steward, pool and bar staff. Great service, always friendly and going above and beyond to exceed our expectations. The embarkation/disembarkation process was a bummer, though. Very disorganized, no communication, unclear instructions, crew seemed lost, the worst I've ever seen. Entertainment at the pool was also a bit under average based on our previous experience. In terms of food - although dinner was great at the main dininning rooms, the buffet was disapointing. Breakfast was the same thing every single day. And it was quite a challenge to find non-chicken options for lunch. And I am not a hard person to please at all in terms of food. The Pearl is also a smaller ship (around 2.3k guests, I think). We've only sailed bigger ships before this. We might give it another chance saliling a bigger ship next time because the free at sea is a very good deal for us.

Great staff

Norwegian Pearl Cruise Review by rebeccabsm

Trip Details
This was our first time cruising with Norwegian. The free at sea offers stand out to us and we decided to try the Norwegian Pearl Christmas cruise to the western Caribbean from Tampa. My favorite part about this experience was the staff - particularly, room steward, pool and bar staff. Great service, always friendly and going above and beyond to exceed our expectations. The embarkation/disembarkation process was a bummer, though. Very disorganized, no communication, unclear instructions, crew seemed lost, the worst I've ever seen. Entertainment at the pool was also a bit under average based on our previous experience. In terms of food - although dinner was great at the main dininning rooms, the buffet was disapointing. Breakfast was the same thing every single day. And it was quite a challenge to find non-chicken options for lunch. And I am not a hard person to please at all in terms of food. The Pearl is also a smaller ship (around 2.3k guests, I think). We've only sailed bigger ships before this. We might give it another chance saliling a bigger ship next time because the free at sea is a very good deal for us.
rebeccabsm’s Full Rating Summary
Enrichment Activities
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Cabin Review

Inside
Cabin IC 10519
The cabin was average. As an inside cabin, we were already expecting it to be very small. The bathroom exceeded our expectations, though. We find it bigger than average.
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Chacchoben Mayan Ruins
    The ruins were great, but our guide...hm...not so great. I would still recommend the tour. As soon as you leave the ship and get to the end of the pier, you'll see a ot of people holding signs to the Chacchoben. You form a line and they will take you to the buses - the process was super quick. You hop on the bus, sign a waiver and you're good to go. It's an hour drive to the ruins. The tour guide gives you information about the Mayans, the ruins and the language. When you arrive, you have around 1:30h to explore - some time with the guide and some time on your own. You can buy a souvenir if you want. Then, hop on the bus, take a nap and you're back to the port.
    View All 327 Chacchoben Mayan Ruins Reviews