1. Home
  2. Cruise Reviews
  3. Koningsdam
This was out tenth Holland America cruise and there were some issues that we never had in the past with HAL ships. In more or less chronological order: - The boarding experience in Fort Lauderdale was terrible. Our previous nine cruises went much quicker. A serpentine line inside the building extended out the door and well beyond the end of the terminal building. This may have been due to staffing for a 1300 passenger S-Class or 2000 passenger Vista class ship. The Konigsdam's passenger complement is quite a bit higher. - Muster drill lasted from 4:00 to beyond 5:30 which encroached on the first group's seating for dining at 5:15. We were seated in the Ocean Bar for the passenger portion of the drill. Our trainers were out in the hallway where most of us couldn't see the life vest demonstration. - Dinner service lasted well beyond 7:00 the first three nights. Part of the problem may have been a disconnect between dining staff and the kitchen. Also, the network for their digital tablets, as well as for passenger Wi-Fi was down much of the time which may have slowed things down. The lateness of the meals precluded making it to the Main Stage in time to get seats for the first show. The Maître-D managed to get service up to speed for three days before it reverted to the original slow pace for the remainder of our 11 day cruise. Hopefully, these are issues that get ironed out before subsequent sailings. In the meantime we'll avoid the Pinnacle Class and stick with ships in the Statendam, Signature and Vista categories. On the plus side: - The newly installed LED walls for the Main Stage are great. They allow for multiple backdrops and "projection" screens much like the, on a smaller scale, for the LED backdrops on Vista class ships. It took a couple days out of drydock before they got the bugs ironed out. The LED pitch is about one-fourth inch (6mm) but the individual pixels are not apparent unless you get up very close. Well worth the wait.

Not quite ready this first week out of drydock

Koningsdam Cruise Review by SWeaster

1 person found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Southern Caribbean
  • Cabin Type: Vista Suite with Verandah
This was out tenth Holland America cruise and there were some issues that we never had in the past with HAL ships. In more or less chronological order:

- The boarding experience in Fort Lauderdale was terrible. Our previous nine cruises went much quicker. A serpentine line inside the building extended out the door and well beyond the end of the terminal building. This may have been due to staffing for a 1300 passenger S-Class or 2000 passenger Vista class ship. The Konigsdam's passenger complement is quite a bit higher.

- Muster drill lasted from 4:00 to beyond 5:30 which encroached on the first group's seating for dining at 5:15. We were seated in the Ocean Bar for the passenger portion of the drill. Our trainers were out in the hallway where most of us couldn't see the life vest demonstration.

- Dinner service lasted well beyond 7:00 the first three nights. Part of the problem may have been a disconnect between dining staff and the kitchen. Also, the network for their digital tablets, as well as for passenger Wi-Fi was down much of the time which may have slowed things down. The lateness of the meals precluded making it to the Main Stage in time to get seats for the first show. The Maître-D managed to get service up to speed for three days before it reverted to the original slow pace for the remainder of our 11 day cruise.

Hopefully, these are issues that get ironed out before subsequent sailings. In the meantime we'll avoid the Pinnacle Class and stick with ships in the Statendam, Signature and Vista categories.

On the plus side:

- The newly installed LED walls for the Main Stage are great. They allow for multiple backdrops and "projection" screens much like the, on a smaller scale, for the LED backdrops on Vista class ships. It took a couple days out of drydock before they got the bugs ironed out. The LED pitch is about one-fourth inch (6mm) but the individual pixels are not apparent unless you get up very close. Well worth the wait.
SWeaster’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Koningsdam price drops
250,000+ people have entered their email

Cabin Review

Vista Suite with Verandah
Cabin A 4100
This was our first Vista Suite. We normally book a Signature Suite on the mid-size ships and a category C outside cabin on the smaller ships. The Vista seemed quite a bit roomier than a Veranda or outside cabin.

The only issue that we had was the distance from the toilet to the glass on the shower stall. It was necessary to sit at about a 20 degree angle to the toilet to keep from smacking our knees on the glass. Another six inches between would have made a huge difference.
Schubert Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Barbados
    It is quite a distance to downtown. Shuttle busses are available at the cruise port that drop you off in the taxi queue downtown. We hired a cab there for an excellent couple hour tour of the island's highlights.
    View All 1,506 Barbados Cruise Port Reviews
    View Cruise Critic's Barbados Cruise Port Review
  • Dominica
    In this port our ship docked quite some distance from the pier downtown. There was a flea market at our dock but not much else. We joined three other couples for a bus tour that lasted a couple hours. Based on the narrow roads and lack of contiguous sidewalks I wouldn't consider walking from the ship to the shops in town.
    View All 698 Dominica Cruise Port Reviews
    View Cruise Critic's Dominica Cruise Port Review
  • Martinique
    We walked to the Cathedral Saint-Louis and the Pre-Columbian Museum. One thing to keep in mind is that the museum is operated by the government and only accepts Euros. Admission for seniors is just 2 Euros each. Unfortunately, we only had U.S. dollars. There is a currency exchange around the corner on Rue Ernest Deproge. The exchange fee greatly exceeded the cost of admission so we wound up missing out on the museum.

    Reminder to self - Take along some Euros the next time.
    View All 349 Martinique Cruise Port Reviews
    View Cruise Critic's Martinique Cruise Port Review
  • St. Lucia
    We didn't wander far from the ship while ashore here.
    View All 1,372 St. Lucia Cruise Port Reviews
    View Cruise Critic's St. Lucia Cruise Port Review
  • St. Maarten
    We had been to St. Maarten before and went on a circle the island tour then. This trip we opted to take the water taxi to the east end of Phillipsburg and did a little shopping.

    One point of interest though is that the walk from the ship to the water taxi is quite long. Last time we were here with HAL we tendered in to a pier in the center of town which worked out much better.
    View All 4,664 St. Maarten Cruise Port Reviews
    View Cruise Critic's St. Maarten Cruise Port Review
  • Island Tour
    St. Thomas USVI was the best stop on this cruise. We had been here before but only explored the shops at the port and downtown back then. On this repeat visit we joined a handful of others on a mini-bus tour.

    The shopping map provided by the ship didn't reflect that fact that some stores at the cruise port were still closed due to hurricane damage. This included the same places that the ship provided coupons for like Del Sol, Milano and Cariloha.

    It is a pretty long walk from the Crown Bay dock to the taxi stand and we were unable to find a golf cart or other shuttle between the two.
    View All 260 Island Tour Reviews