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We chose the cruise as a celebration of our 51st anniversary. It was like a delayed honeymoon. Our ship was not the original one we were supposed to sail on because the Rhine River was low. The possibility of having to change ships was expected as we cruised toward Amsterdam. Fortunately, rain arrived and we stayed on our original ship. The crew and staff made us feel as if we were the only passengers aboard. No question or request was ignored. Each were handled much faster than we anticipated - in ways we did not anticipate. My husband got sick the first day out of port, and the staff anticipated every one of our needs. I had not eaten, so went to see if it was too late to get something from the dining room. The waiter, realizing that my worry about my husband was causing me to be indecisive, shared the menu with me, and made recommendations. When I told him I would be happy to take it back to the room, he told me, "No. Go back. I've got you taken care of. I'll bring your food and pick up your tray when you are through. Just call the main desk and they'll let me know." He was true to his word and took the time to "set the table" for me before he left. This was just a small example of the service we had from the staff. However, not just us, but others on board. The last day aboard ship, one of the men on our ship was struggling to make it to our transportation to see the windmills. When we got to the windmill, he was struggling with breathing, so my husband asked our tour guide to see if someone from the ship could meet us with a wheelchair when we returned. He did and when we arrived back to board our ship, the tour director was there waiting for a member of the staff who was running along shore with a wheelchair. When the man was seated, the staff member assured him it was nothing for him to take him back to the ship. I could go on about the food, the excursions, and activities being the best, but those things are expected. However, the individual care for each passenger created a secure atmosphere I did not expect to find. We'll definitely be going again....and definitely on Viking!

Awesome

Viking Alruna Cruise Review by Pat1947

Trip Details
  • Sail Date: September 2018
  • Destination: Europe
We chose the cruise as a celebration of our 51st anniversary. It was like a delayed honeymoon.

Our ship was not the original one we were supposed to sail on because the Rhine River was low. The possibility of having to change ships was expected as we cruised toward Amsterdam. Fortunately, rain arrived and we stayed on our original ship.

The crew and staff made us feel as if we were the only passengers aboard. No question or request was ignored. Each were handled much faster than we anticipated - in ways we did not anticipate. My husband got sick the first day out of port, and the staff anticipated every one of our needs. I had not eaten, so went to see if it was too late to get something from the dining room. The waiter, realizing that my worry about my husband was causing me to be indecisive, shared the menu with me, and made recommendations. When I told him I would be happy to take it back to the room, he told me, "No. Go back. I've got you taken care of. I'll bring your food and pick up your tray when you are through. Just call the main desk and they'll let me know." He was true to his word and took the time to "set the table" for me before he left. This was just a small example of the service we had from the staff. However, not just us, but others on board.

The last day aboard ship, one of the men on our ship was struggling to make it to our transportation to see the windmills. When we got to the windmill, he was struggling with breathing, so my husband asked our tour guide to see if someone from the ship could meet us with a wheelchair when we returned. He did and when we arrived back to board our ship, the tour director was there waiting for a member of the staff who was running along shore with a wheelchair. When the man was seated, the staff member assured him it was nothing for him to take him back to the ship.

I could go on about the food, the excursions, and activities being the best, but those things are expected. However, the individual care for each passenger created a secure atmosphere I did not expect to find. We'll definitely be going again....and definitely on Viking!
Pat1947’s Full Rating Summary
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Cabin Review

Cabin 323
Very nice room...comfortable....always clean.
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