Maasdam Cruise Review by nodsmum
- Sail Date: November 2018
- Destination: Australia & New Zealand
- Cabin Type: Large Ocean-View Stateroom
From the very start we were disappointed in things and by the time the cruise was half over all we wanted to do was go home.
Having been on two other cruises with two different companies we had scope to compare our experiences and expectations with.
There was no welcome aboard drink or even a welcome aboard except from the cabin stewards who were wonderful. Our cabin, 640, was really noisy and while part of this was vents in the passage that we were told were needing some adjusting (but it wasn't ever done) no-one could explain what caused the loud humming which seemed to come from the outside of the ship. After complaining four times over six days we were finally moved to 643 which was on the other side of the ship and it was blissfully quiet.
The entertainment was really poor when it happened at all. Far too little to do on this ship and what there was really had limited appeal.
The food in the Lido buffet was boring and the same things over and over again and the one time there were fresh stir fry veges they were gone in a flash. The waste was huge and you would think someone would start to question why this was happening.
Excursions were way over priced and one we went on was triple the price Joe Public would pay. We learned to find our own on shore excursions and to be paying what it was actually worth.
The price for bottled water was prohibitive as was the alcohol and then there was the 15% extra on top. The shops and casino were empty a huge amount of the time and that wasn't surprising when the cost of shop items was looked at. The staff stood around and looked totally bored which they probably were.
There were some pluses though.
Disembarkation was smooth and fast. It was a real plus.
The Cabin Stewards were totally fabulous and the other crew were great as well.Cabin stewards always spoke to us as if they really cared and they knew our names. They couldn't be faulted.
The Room Service was fabulous and the bowl of fruit in the room was really appreciated. When we chose a time for our morning coffee it was delivered on time and by such friendly crew. Absolutely fabulous service.
Even with the positive things we would never travel with this company again.
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