Chosen as a taster cruise and I won't be doing it again in a hurry. I've stayed in far more luxurious all-inclusive resorts with better food and service. We couldn't dock due to the weather, which can't be helped but as this is not an unusual situation I question whether P&O could have made this more clear when booking. So instead of the Christmas market we were stuck on board but there were no additional activities for people now confined to ship. I feel P&O could have at least offered a complimentary drink or some free activities. I'm sure they made lots of profit from guests stuck on ship and charging £15 for bingo is daylight robbery. 4g data doesn't work on ship so you either pay your network through the nose or purchased a wifi package from P&O. I did the latter and the connection was poor at best. Another money making scheme by P&O. Then a service charge was added automatically to my invoice for drinks etc! In my opinion tipping should reflect individual service and including it automatically is simply a way of hiding the actual cost of the cruise.

Very disappointing first cruise experience.

Arcadia Cruise Review by Tudalen

4 people found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Europe
Chosen as a taster cruise and I won't be doing it again in a hurry. I've stayed in far more luxurious all-inclusive resorts with better food and service. We couldn't dock due to the weather, which can't be helped but as this is not an unusual situation I question whether P&O could have made this more clear when booking. So instead of the Christmas market we were stuck on board but there were no additional activities for people now confined to ship. I feel P&O could have at least offered a complimentary drink or some free activities. I'm sure they made lots of profit from guests stuck on ship and charging £15 for bingo is daylight robbery. 4g data doesn't work on ship so you either pay your network through the nose or purchased a wifi package from P&O. I did the latter and the connection was poor at best. Another money making scheme by P&O. Then a service charge was added automatically to my invoice for drinks etc! In my opinion tipping should reflect individual service and including it automatically is simply a way of hiding the actual cost of the cruise.
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Cabin Review

Cabin C85
I was pleasantly surprised at the size of the cabins. We had a balcony which was a good size although at this time of year we didn't use it. The beds were incredibly comfortable. There was some dust and hair in the bathroom but nothing worth complaining about.
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