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I travelled with my wife and children to Port Klang and Phuket recently. We had quite an enjoyable time as this was our first trip aboard a ship. Despite the many shortcomings - shower not very hot, food quite average only, difficulty to find our way going through several rooms, no mineral waters in cabin and few pillows only, we had a fun time generally. We enjoyed the night shows, music and walkabouts around the ship. Perhaps, the coffee served could have been better as some guest look forward to it in the mornings. Also, the tours organised at Klang and Phuket were too short for shopping and sight-seeing. The organisation by CTC tours was orderly and well managed generally though. Overall, we had a good time as the room was kept clean daily and comfortable. We would like to compliment the waiters at Michelangelo for their excellent service, especially Janice Raj and Fahrul who were extraordinary in their service throughout our dining time there. We were entertained without any delay and were even served beyond our expectation. On the last night of our trip, Fahrul even surprised me being a vegetarian with an Indian food that really touched our hearts. These 2 gentlemen are definitely wonderful ambassadors to your fleet who made our day special.

Enjoyable Cruise

Costa Fortuna Cruise Review by Ravee

3 people found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Asia
  • Cabin Type: Outside Premium
I travelled with my wife and children to Port Klang and Phuket recently. We had quite an enjoyable time as this was our first trip aboard a ship. Despite the many shortcomings - shower not very hot, food quite average only, difficulty to find our way going through several rooms, no mineral waters in cabin and few pillows only, we had a fun time generally. We enjoyed the night shows, music and walkabouts around the ship. Perhaps, the coffee served could have been better as some guest look forward to it in the mornings. Also, the tours organised at Klang and Phuket were too short for shopping and sight-seeing. The organisation by CTC tours was orderly and well managed generally though.

Overall, we had a good time as the room was kept clean daily and comfortable. We would like to compliment the waiters at Michelangelo for their excellent service, especially Janice Raj and Fahrul who were extraordinary in their service throughout our dining time there. We were entertained without any delay and were even served beyond our expectation. On the last night of our trip, Fahrul even surprised me being a vegetarian with an Indian food that really touched our hearts. These 2 gentlemen are definitely wonderful ambassadors to your fleet who made our day special.
Raveeā€™s Full Rating Summary
Enrichment Activities
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Ages 10 to 12
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Cabin Review

Outside Premium
Cabin EP 1101
Good but can be improved. Daily cleaning was done and staff cleaning were polite generally. Shower was not too hot and water flow in bathing area was not too good. There was no mineral water in room that could have been useful to guest.
Cannes Deck Outside Cabins