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My party had a great time! I think the only 2 real complaints we had about the boat was about the elevators and the smoky casino. The elevators are suppose to be "smart" elevators. They are only as smart as the people using them or shown how to use them. There is no real explanation on how to use them. We learned by others who showed us that you need to press the floor number you're going to as many times as there are people in your party. This would prevent the elevator from stopping on other floors if it knew that it was full to capacity. Not everyone knew this or how to do this, so the "smart" elevators are essentially dumb. Also, we were on the 14th floor, so only 2 of the elevators went to that floor. Often our elevators were locked due to crew using them for luggage or other reasons. There were times we would have to wait 20 minutes or more for an elevator. Often relenting to walking up or down several flights of stairs pending on where we wanted to go. Not that we couldn't use the exercise, but it was inconvenient at times when carrying packages, etc The casino wreaked badly of stale cigarettes. You had to walk through the casino to get to some of the places or go the long way around. They said they have a filtration system to eliminate the smoke. If they do, they need a new one or a better one. Just quickly walking through, our clothes smelled so badly and it was really hard to breathe in the area. Other than these two things, we had a great time. Plenty to do and be entertained. The crew that took care of our stateroom was fabulous. Always courteous and willing, even remembered our names. That's quite a task when every week you get new people to care for. We zip lined in Jamaica. Fabulous! Beach day in Grand Cayman! Cozumel Port itself was nice. Unless you're going to an excursion I wouldn't recommend leaving the shopping area of the port. We accidentally did without realizing. Went into a store where they tried to separate us and then shut the door behind us. Tried pressuring us into buying certain things we didn't care to buy. Lesson learned, know the boundaries. All in all a good time had by our family!

Great time

Carnival Horizon Cruise Review by Melisalaw

3 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Western Caribbean
  • Cabin Type: Cloud 9 Spa Suite
My party had a great time! I think the only 2 real complaints we had about the boat was about the elevators and the smoky casino. The elevators are suppose to be "smart" elevators. They are only as smart as the people using them or shown how to use them. There is no real explanation on how to use them. We learned by others who showed us that you need to press the floor number you're going to as many times as there are people in your party. This would prevent the elevator from stopping on other floors if it knew that it was full to capacity. Not everyone knew this or how to do this, so the "smart" elevators are essentially dumb.

Also, we were on the 14th floor, so only 2 of the elevators went to that floor. Often our elevators were locked due to crew using them for luggage or other reasons. There were times we would have to wait 20 minutes or more for an elevator. Often relenting to walking up or down several flights of stairs pending on where we wanted to go. Not that we couldn't use the exercise, but it was inconvenient at times when carrying packages, etc

The casino wreaked badly of stale cigarettes. You had to walk through the casino to get to some of the places or go the long way around. They said they have a filtration system to eliminate the smoke. If they do, they need a new one or a better one. Just quickly walking through, our clothes smelled so badly and it was really hard to breathe in the area.

Other than these two things, we had a great time. Plenty to do and be entertained. The crew that took care of our stateroom was fabulous. Always courteous and willing, even remembered our names. That's quite a task when every week you get new people to care for.

We zip lined in Jamaica. Fabulous! Beach day in Grand Cayman! Cozumel Port itself was nice. Unless you're going to an excursion I wouldn't recommend leaving the shopping area of the port. We accidentally did without realizing. Went into a store where they tried to separate us and then shut the door behind us. Tried pressuring us into buying certain things we didn't care to buy. Lesson learned, know the boundaries.

All in all a good time had by our family!
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Cabin Review

Cloud 9 Spa Suite
Cabin SS 14286
The cabin was adequately sized. Shower is small, but that's typical. Nice size balcony. Plenty of closet and drawer space. Bed wasn't quite king size, but again typical and was enough. Since we were apart of the floors associated with the spa, we did receive some of the amenities. Very nice! Loved the heated lunge beds and the infrared sauna.
Deck 14 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins