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We choose it cause we were goin on different places however our boat had a mechanical issue and we were stuck in PR. we were supposed to leave on the 9:45 to leave at 12:45 but our flight had been delay. Also the service is so bad with kids. There were many occasions where my teenage kids went to dine by themselves and didn’t get water or food until an HOUR later. Literally want service is this. I really disliked this cruise and i feel like it’s for older people then it is for the young kids and adults. The workers care more about the old ppl rather than the young. And I’m not ok with that. So glad I’m going home. I couldn’t with the terrible service we got and the disrespect my kids also got from the services. We also had to wait over 3 hours for our plan so we can leave. It’s so annoying. It i do encourage to put ur kids in the clubs. They will get treated well and make friends.

Ok. So kids get treated terrible; the service is different for adults and kids.

Norwegian Jade Cruise Review by 0665756

2 people found this helpful
Trip Details
  • Sail Date: November 2018
  • Destination: Caribbean
We choose it cause we were goin on different places however our boat had a mechanical issue and we were stuck in PR. we were supposed to leave on the 9:45 to leave at 12:45 but our flight had been delay. Also the service is so bad with kids. There were many occasions where my teenage kids went to dine by themselves and didn’t get water or food until an HOUR later. Literally want service is this. I really disliked this cruise and i feel like it’s for older people then it is for the young kids and adults. The workers care more about the old ppl rather than the young. And I’m not ok with that. So glad I’m going home. I couldn’t with the terrible service we got and the disrespect my kids also got from the services. We also had to wait over 3 hours for our plan so we can leave. It’s so annoying. It i do encourage to put ur kids in the clubs. They will get treated well and make friends.
0665756’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 13 to 15
Ages 16+
Service
Onboard Experience
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