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Chose this cruise to go to Canada. What happened to all the Priority Services???? The problems began with embarkation. Twice sent to the wrong line.. This was a casino sponsored trip which is suppose to get priority. I also have platinum status. I do not think the staff really looked at my ticket. They just shuffled me along. Did too much stand up waiting to get on this ship. There was no priority customer service - was told there is only one line. No priority embarkation when carrying suitcases and leaving ship early. It is a good thing I went down early. Have booked 5 cruises for next year. NONE ON NORWEGIAN. Was in a balcony room, 11852 ,with very little room between the bed and the 1 small closet. Had to step around the bed to get to the balcony side of the room. If I had paid the full price for this room over $3000. I would have been even more angry. The food was good and the steward for my room, I believe his name was Eugene, helped me keep it in great shape. The best thing about this ship was a show called After Midnight.,

Balcony Room - 11852 - Too Small & Changes to Priority

Norwegian Escape Cruise Review by glorym

Trip Details
  • Sail Date: October 2018
  • Destination: Bermuda
  • Cabin Type: Balcony Stateroom
Chose this cruise to go to Canada. What happened to all the Priority Services????

The problems began with embarkation. Twice sent to the wrong line.. This was a casino sponsored trip which is suppose to get priority. I also have platinum status. I do not think the staff really looked at my ticket. They just shuffled me along. Did too much stand up waiting to get on this ship.

There was no priority customer service - was told there is only one line. No priority embarkation when carrying suitcases and leaving ship early. It is a good thing I went down early. Have booked 5 cruises for next year. NONE ON NORWEGIAN.

Was in a balcony room, 11852 ,with very little room between the bed and the 1 small closet. Had to step around the bed to get to the balcony side of the room. If I had paid the full price for this room over $3000. I would have been even more angry.

The food was good and the steward for my room, I believe his name was Eugene, helped me keep it in great shape.

The best thing about this ship was a show called After Midnight.,
glorym’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
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Public Rooms
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Cabin Review

Balcony Stateroom
Cabin BD 11852
Too Small for the price.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins