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We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had pasta which was tasteless we waited a good ½ hour between courses. In the Polo restaurant they had on the menu Kobe steak, when I ordered it I was informed that it was a Burger which means it could be any type of meat. I chose the Rack of lamb which i could not chew it was so tough. In the main restaurant i had a stir fry which consisted of a watery curry base with slices of carrot and cabbage which i did not eat.This was the first cruise where my wife and I came home the same weight as we left. The entertainment consisted of singers and dancers and a singing ventriloquist who performed twice he was very average . There were two stops which were cancelled due to sea as it was too rough for the tenders to take us in. We were told that we would have to see the US customs on board at 8am before we got off the ship so everyone was up early when the Captain announced at 8am that we would not be stopping. This wasn't a cheap cruise so we expected a lot more for the amount we paid. Never again will we cruise with this company.

Food & Service.

Insignia Cruise Review by Belmont123

11 people found this helpful
Trip Details
  • Sail Date: October 2018
  • Destination: Canada & New England
  • Cabin Type: Concierge Level Veranda Stateroom
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had pasta which was tasteless we waited a good ½ hour between courses. In the Polo restaurant they had on the menu Kobe steak, when I ordered it I was informed that it was a Burger which means it could be any type of meat. I chose the Rack of lamb which i could not chew it was so tough. In the main restaurant i had a stir fry which consisted of a watery curry base with slices of carrot and cabbage which i did not eat.This was the first cruise where my wife and I came home the same weight as we left. The entertainment consisted of singers and dancers and a singing ventriloquist who performed twice he was very average . There were two stops which were cancelled due to sea as it was too rough for the tenders to take us in. We were told that we would have to see the US customs on board at 8am before we got off the ship so everyone was up early when the Captain announced at 8am that we would not be stopping. This wasn't a cheap cruise so we expected a lot more for the amount we paid. Never again will we cruise with this company.
Belmont123’s Full Rating Summary
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Cabin Review

Concierge Level Veranda Stateroom
Cabin A2 6074
Cabin was the normal size the shower was a good size for us as we are only Average in size the water was hot in the shower and the heating worked ok.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews