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We were looking forward to a 40th anniversary celebration. Unfortunately the condition of this ship took much of the pleasure from our trip away. From the state room, which had a toilet that frequently didn’t work, with a speaker that also failed to work and balcony railinging with paint sloppily applied. The shower hot water was occasionally not available. About a third of the gym equipment was not in order. We had to avoid many parts of the ship due to ongoing work by maintenance crews. No activities were offered in the sport court and it’s surface was covered in splattered paint. The walking surface on the exterior portion of the ship was stained, And in need of repair. The hot tubs were poorly repaired after years of service, etc etc etc. Rust was prevalent throughout the boat with some stairs actually broken. For the cost of this trip I laugh at the gall Celebrity has to provide such a DUMP of a ship. The staff were excellent and the food was OK. This was our 4th cruise and the only time we’ve been dissatisfied. I’ll never give Celebrity another chance. They should be ashamed! Again, this boat is a dump. Spend your money on another cruise line.

Dissatisfied customer

Celebrity Infinity Cruise Review by years5

7 people found this helpful
Trip Details
We were looking forward to a 40th anniversary celebration. Unfortunately the condition of this ship took much of the pleasure from our trip away. From the state room, which had a toilet that frequently didn’t work, with a speaker that also failed to work and balcony railinging with paint sloppily applied. The shower hot water was occasionally not available. About a third of the gym equipment was not in order. We had to avoid many parts of the ship due to ongoing work by maintenance crews.

No activities were offered in the sport court and it’s surface was covered in splattered paint. The walking surface on the exterior portion of the ship was stained, And in need of repair. The hot tubs were poorly repaired after years of service, etc etc etc. Rust was prevalent throughout the boat with some stairs actually broken.

For the cost of this trip I laugh at the gall Celebrity has to provide such a DUMP of a ship.

The staff were excellent and the food was OK.

This was our 4th cruise and the only time we’ve been dissatisfied. I’ll never give Celebrity another chance. They should be ashamed! Again, this boat is a dump. Spend your money on another cruise line.
years5’s Full Rating Summary
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Cabin Review

Concierge Class 1
Cabin C1 9154
Toilet occasionally wouldn’t flush. Shower hot water was always available. Ship speaker didn’t work. Balcony was dirty with splattered paint everywhere.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins