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We were very interested in the destination Japan. The Ship for this round trip should not be too big and exclusive. There is not much choice. That's why we decided to LÁustral. The price would be reasonable if service and quality were to be correct. It's not like that. The quality of the food was very different. The selection was partly not very large. Seafood as you know it from Silversea or Hapag Lloyd, there is little. My wife had a stomach upset and wanted a clear broth for lunch. This could not be realized. Every kitchen actually holds a broth! For dinner there was a broth... The trips were partly catastrophic. The guides were not always as qualified as you could expect. The temporal organization was not satisfactory. We complained about the cleanliness of our suite. The suite was not clean, instead we received a bottle of champagne as compensation. This was our so far most expensive cruise with more than €20,000 cost and unfortunately the worst of so far about 40 cruises in terms of value for money. For guests like us with high standards and willingness to pay a lot for this service unfortunately no recommendation.

Not worth the (much) money!

L'Austral Cruise Review by RainerBln

4 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Asia
We were very interested in the destination Japan. The Ship for this round trip should not be too big and exclusive. There is not much choice. That's why we decided to LÁustral.

The price would be reasonable if service and quality were to be correct. It's not like that. The quality of the food was very different. The selection was partly not very large. Seafood as you know it from Silversea or Hapag Lloyd, there is little. My wife had a stomach upset and wanted a clear broth for lunch. This could not be realized. Every kitchen actually holds a broth! For dinner there was a broth...

The trips were partly catastrophic. The guides were not always as qualified as you could expect. The temporal organization was not satisfactory.

We complained about the cleanliness of our suite. The suite was not clean, instead we received a bottle of champagne as compensation.

This was our so far most expensive cruise with more than €20,000 cost and unfortunately the worst of so far about 40 cruises in terms of value for money. For guests like us with high standards and willingness to pay a lot for this service unfortunately no recommendation.
RainerBln’s Full Rating Summary
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Cabin Review

Cabin S523
All right, unfortunately, the balcony and the second toilet was not clean