Celebrity Constellation Cruise Review by ManukaS
- Sail Date: September 2018
- Destination: Eastern Mediterranean
- Cabin Type: Deluxe Ocean View with Balcony 2B
Our steward, Lourdes, welcomed us too and gave very good service. However, she asked that we put our bags out before dinner on the last night as she had to move them all which was surprising.
The organisation in MDR was chaotic on the first night and we had to queue for quite a time despite having gone through the tedious process of pre booking on line before we left. It was much better Day 2 onwards. I would like to have had the same waiter every night as one particular team was very good. Our sommelier was excellent. He explained the lack of our usual wine as the container hadn’ t caught up with the ship and wine was being locally sourced. He always came up with something good though.
Trying to book shore excursions on line proved frustrating. We particularly wanted to visit a National Park in Croatia. No way say Celebrity! Over 70’s are banned! I am more fit than many of the younger people on that ship but was told it was an insurance issue.
Talking to other passengers, one was keen cyclist was banned from a cycle ride and another couple from a wine tasting in botanical gardens for the same reason! Get a grip Celebrity! Azamara and Saga do the same excursions with no age limit. ..... using the common sense approach.
In the event, a note on Cruise Critic was answered by a lady who had organised a private tour and asked us to join them. Age range on this group of 7? 19 to 86 and we all managed very well!
We booked a trip to Mt Etna from Catania only to wake up in Syracuse! Apparently there wasn’t a berth for us! Really? Were CC gazumped for the space? No explanation was given.
This meant an unplanned tendering, late departure of the CC tour and an extra 2 hours travelling.
We were offered a discount on excursions, if booked on board, so we made the required appt with the Shore Ex manager and sat there while he told us what he liked about India, what he would do and how we should immerse ourselves in the environment etc. He took no notice of my discomfort in crowds and our desire to see countryside. In the end, we left and made a list and returned with a detailed list leaving no room for discussion.
Our first CC tour was excellent. We went to beautiful Lake led, were rowed to the island and had an excellent, infirmative guide.
We have cruised with Celebrity quite a few times a enjoy the ships but corners are being cut to the customers detriment which is sad. I am sure savings could be made less conspicuously. Do they really need to change an unmarked tab,e cloth after every customer? Could they leave the bed linen an extra day? More eco friendly, cheaper and less wear on the linen from washing!
We have got further cruises booked with CC but it is not the experience we have been used to.
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