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first time I cruise with Celebrity, I was very disappointed. There were not enough staff in the dinning room and the buffet room. in the buffet, if no one serve you (usually), you have to put your whole head under the hood to reach the food at the back. Chicken was dry and beef was tough. desserts were even worse, tasted only sugar and flour. The foyer was so small with curtains around, only a few people can see the game and performance. the dinning room and theater is really grand, but the food was bad and the shows were not impressive. the swimming pool is small, but there are many lounge chairs. I fell on the pool deck, they don't swipe away puddle of water. All of the "enrichment activities" are for a fee. we were upgraded from inside guarantee to ocean view, which is nice. the size of the state room is 170 sq ft., larger than most of the cruise ship. I will not cruise with Celebrity again.

bad impression

Celebrity Infinity Cruise Review by cchu

6 people found this helpful
Trip Details
first time I cruise with Celebrity, I was very disappointed. There were not enough staff in the dinning room and the buffet room. in the buffet, if no one serve you (usually), you have to put your whole head under the hood to reach the food at the back. Chicken was dry and beef was tough. desserts were even worse, tasted only sugar and flour. The foyer was so small with curtains around, only a few people can see the game and performance. the dinning room and theater is really grand, but the food was bad and the shows were not impressive. the swimming pool is small, but there are many lounge chairs. I fell on the pool deck, they don't swipe away puddle of water. All of the "enrichment activities" are for a fee. we were upgraded from inside guarantee to ocean view, which is nice. the size of the state room is 170 sq ft., larger than most of the cruise ship.

I will not cruise with Celebrity again.
cchu’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
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Service
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Cabin Review

Ocean View 4
Cabin 04 3035
we were upgraded from inside guarantee to an ocean view. it is the same size 170 sq ft. but larger then the cruise line I used to travel. We already know, there is only two outlets in the room, by the mirror. The shower stall was old and dirty. the window leak, we need to put a towel by the window. one day, the roof leak, fortunately is not on the bed. staff came right away and fixed it, was told one of the pipe loosen.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins