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Chose this cruise because of the ports it was visiting. Beautiful ship, although dated with some maintenance needed. Hygiene was not enforced, there were plenty of containers full of hand cleanser but rarely used. At the buffet people just dived in with hands to get food even though serving spoons were there. Noticed many people using toilet facilities but not washing hands. Many people got gastro, flu, coughing with doctors & nurses kept busy. It felt as though English speaking guests were not welcome, activities were for European guests. Entertainment was poor with the best shows being put on at dinner by the wait staff. Enjoyed the food at restaurants, wait staff pleasant, although at times their serving was like an outdoor cafe. Children ran riot well after midnight. Many young staff on who thought everyone was deaf, so yelled loving the sound of their own voices. Reception staff were unable to solve issues raised which could have been dealt with by some FAQs. Felt they were justifying their jobs! Lacked leadership. Had to pay extra for ice cream, coffee, pizza. Photos expensive, 14 Euro. Shore excursions expensive, easier to do yourself. Spa area needs a revamp.

Hygiene???? No English?

Costa Magica Cruise Review by Mazby

7 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Baltic Sea
  • Cabin Type: Inside Classic
Chose this cruise because of the ports it was visiting. Beautiful ship, although dated with some maintenance needed. Hygiene was not enforced, there were plenty of containers full of hand cleanser but rarely used. At the buffet people just dived in with hands to get food even though serving spoons were there.

Noticed many people using toilet facilities but not washing hands. Many people got gastro, flu, coughing with doctors & nurses kept busy.

It felt as though English speaking guests were not welcome, activities were for European guests. Entertainment was poor with the best shows being put on at dinner by the wait staff.

Enjoyed the food at restaurants, wait staff pleasant, although at times their serving was like an outdoor cafe. Children ran riot well after midnight. Many young staff on who thought everyone was deaf, so yelled loving the sound of their own voices. Reception staff were unable to solve issues raised which could have been dealt with by some FAQs. Felt they were justifying their jobs! Lacked leadership. Had to pay extra for ice cream, coffee, pizza. Photos expensive, 14 Euro. Shore excursions expensive, easier to do yourself. Spa area needs a revamp.
Mazby’s Full Rating Summary
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Cabin Review

Inside Classic
Cabin IC 2217
Basic, what I paid for
Giotto Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins