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We wanted to celebrate our 45th wedding anniversary in a special way, and had heard of Viking's excellent reputation through friends. The idea of a river cruise sounded appealing, and the ports were all new to us. We expected to receive good service on the Elba, but what we experienced was so much more than that. Everything, from the port tours to the on-board special presentations, were so varied and well organized. And the staff were amazing. The housekeepers consistently smiled and said hello, desk personnel were always professional and helpful, wait staff were so accommodating and pleasant, and our Program Director, Violeta, was such an attentive and hard working representative for Viking! It was so obvious that all had the same goal...to make this voyage a wonderful and rewarding experience for their guests. And they succeeded! We loved the special touches too, such as a champagne toast upon our arrival and the offer of a wonderful piece of chocolate on our return from the Vienna tour. Dining was exceptional, and we truly enjoyed trying the delicious regional offerings. We are so impressed with Viking that we have convinced 2 other couples to book trips with them, and we have already booked another Viking cruise for ourselves!

Impeccable service

Viking Embla Cruise Review by FL ML

1 person found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Europe River
  • Cabin Type: Veranda Stateroom
We wanted to celebrate our 45th wedding anniversary in a special way, and had heard of Viking's excellent reputation through friends. The idea of a river cruise sounded appealing, and the ports were all new to us.

We expected to receive good service on the Elba, but what we experienced was so much more than that. Everything, from the port tours to the on-board special presentations, were so varied and well organized. And the staff were amazing. The housekeepers consistently smiled and said hello, desk personnel were always professional and helpful, wait staff were so accommodating and pleasant, and our Program Director, Violeta, was such an attentive and hard working representative for Viking! It was so obvious that all had the same goal...to make this voyage a wonderful and rewarding experience for their guests. And they succeeded!

We loved the special touches too, such as a champagne toast upon our arrival and the offer of a wonderful piece of chocolate on our return from the Vienna tour. Dining was exceptional, and we truly enjoyed trying the delicious regional offerings.

We are so impressed with Viking that we have convinced 2 other couples to book trips with them, and we have already booked another Viking cruise for ourselves!
FL ML’s Full Rating Summary
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Cabin Review

Veranda Stateroom
Cabin B 333
The room was designed very efficiently and was wonderfully soundproof. I loved the heated floors in the bathroom, and the toiletries were excellent.
I requested a top sheet and extra hangers...both requests were handled quickly.
Our room was always well cleaned. And the evening delivery of the next day's newsletter was perfect for review before going to sleep.
My only negative...I wish the bathroom sink was a little deeper for soaking hand washables.
Middle Deck Balcony Cabins

Port & Shore Excursion Reviews