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Let me just start by mentioning that we've been on 7 other cruises with various cruise lines including Carnival. I would have never booked this trip peak season at such a high price except that my husband had very little vacation time and was flying out of JFK airport the day we arrived back at the Manhattan cruise terminal. In other words, this was the only cruise that would allow for us to leave from a local port, and for my husband to catch his flight on time. I was concerned about the high cost of this short cruise and the negative reviews in which I had read. I had prepared my family for gross food and an overcrowded ship in advance based on what I had read. However, we were pleasantly surprised and had a good trip. Population: We cruised with a very culturally diverse group of passengers most of which were families of all different age ranges. There weren't too many young babies probably due to the high cost. Most passengers were respectful of others and fun to be around. Embarkation: You are assigned a specific time to arrive at the terminal. Parking at the Manhattan Cruise terminal was plentiful and we were on board about 20 minutes after arriving. In all of our years of cruising, we have never gotten on the ship so quickly. Cabin: We were on a sold out ship in balcony room 6277 which was nicely appointed with basic ammenities. Our balcony door made a loud squealing noise from the wind but this was fixed within 10 minutes of us calling the desk. We had prearranged a gift for our son which was damaged and it was replaced immediately after calling the front desk. The only downside about staying on the 6th floor is that you can hear the movies playing from IMAX theater and you can hear loud passengers on the 5th floor wrap around board walk. I would not recommend choosing this floor for these reasons. Our steward Abraham was amazing and met our needs without us ever asking for anything! Towel creatures were plentiful. Food: We were assigned to "anytime dining" and our sign and sail card told us where to go for our reservation. There was a desk in which we signed in and waited with a pager for our table to be ready. We never had a wait except on lobster night when it was about 20 minutes. Food in the main dining room was typical cruise ship quality and the service was good. Specifically Vlad and his assistant were efficient and professional. There will always be the parents who allow their kids to scream and cry in the dining room but this is out of Carnival's control. The Lido deck buffet food is okay and typical for a cruise line however the choices are lacking and as other cruisers have mentioned, if you are dieting, have food allergies, or are vegetarian, you might have trouble finding a suitable meal. There are way too many processed food options on this ship but these items seemed to be a huge hit among cruisers. The Pig and Anchor is free at lunch and delicious. There is also a burger joint, taco bar, sandwhich station, and pizza place which are all excellent however have 15-30 minute lines on average during peak times. They are all open only at specific times with the pizza place being open around the clock. I recommend utilizing alternative options to the Lido buffet at non peak times. Soft serve ice cream is available around the clock. You can also eat breakfast in the main dining room which was wonderful. Antonio was our amazing waiter and we had wished we had eaten there every day rather than just the last day. It's quieter and the food is much better than the Lido. Service: Service in general was fantastic with staff always willing to help. While on the slides, a male worker saw me carrying up 2 tubes and took one to assist me. A female worker on Lido notived by tag and bra hanging out and fixed them for me. Our room steward was friendly and attentive. Sadu in the photo studio was extremely helpful. Once at that pizza parlor, my 7 year old spilled 1/2 of his pizza on the ground. A female worker immedately came to our assitance and offered to get him fresh pizza. I cannot say enough for the entire hard working staff on this ship. As far as service, you will not be dissapointed! Entertainment/Gym: I used the gym at 0800 and while busy, machines were plentiful. There is a huge sports deck that is the main hub. The water park is great if you catch it off peak. Otherwise it becomes so overcrowded that it's really not enjoyable. Pack your suit and head right to it when you first get on. The slides are so fun! Watch out for the burning hot deck though! The sky bikes were always a 40-80 minute wait. They were closed our last sea day due to rain and wind as was the rope walk. The rope walk is great and typically the line is only a few minutes but we experienced major hold ups due to people becoming scared or unable to get across the course. Sometimes this would cause huge jam ups on the cat walks. There are only 2 family pools and hot tubs which are packed all day long. This was a great dissapointment for us as you can barely get into one. There seemed to be enough loungers despite the small pools. The games, mini golf, and ping pong are all fun and typically available without a wait. Children's camp: Our 7 year old went on 2 days and cried when we told him that he must eat so it must have been great! The process for checking in and out was extremely efficient and we rarely waited in a line. Port: We only ported once at bermuda and we did the restless native sail and snorkel. It was a nice excursion but we were slightly dissapointed with the snorkeling as we saw fish, but had higher expectations. Disembarkation: The process seemed to go smoothly but we decided to hang out on board until most cruises had departed. We enjoyed a breakfast in the main restaraunt and this was relaxing and wonderful. Overall: There are 2 reasons that I will only give this ship 4 stars. The first is the crowds and the second reason was the high price for a short cruise. I could have taken (2) 1 week long cruises for the same price it costed for us to go on the Horizon for 4 nights. However, Carnival does a pretty good job of systematically handling the 5000 people on board. Prepare yourself for some lines and plan your day around less busy times as you would a theme park or Disney land. Even on a sold out ship, we had great service and a wonderful time.

Do not fear the negative reviews. Learn from them instead!!!

Carnival Horizon Cruise Review by LindseyKS

8 people found this helpful
Trip Details
  • Sail Date: August 2018
  • Destination: Bermuda
  • Cabin Type: Balcony
Let me just start by mentioning that we've been on 7 other cruises with various cruise lines including Carnival. I would have never booked this trip peak season at such a high price except that my husband had very little vacation time and was flying out of JFK airport the day we arrived back at the Manhattan cruise terminal. In other words, this was the only cruise that would allow for us to leave from a local port, and for my husband to catch his flight on time. I was concerned about the high cost of this short cruise and the negative reviews in which I had read. I had prepared my family for gross food and an overcrowded ship in advance based on what I had read. However, we were pleasantly surprised and had a good trip.

Population: We cruised with a very culturally diverse group of passengers most of which were families of all different age ranges. There weren't too many young babies probably due to the high cost. Most passengers were respectful of others and fun to be around.

Embarkation: You are assigned a specific time to arrive at the terminal. Parking at the Manhattan Cruise terminal was plentiful and we were on board about 20 minutes after arriving. In all of our years of cruising, we have never gotten on the ship so quickly.

Cabin: We were on a sold out ship in balcony room 6277 which was nicely appointed with basic ammenities. Our balcony door made a loud squealing noise from the wind but this was fixed within 10 minutes of us calling the desk. We had prearranged a gift for our son which was damaged and it was replaced immediately after calling the front desk. The only downside about staying on the 6th floor is that you can hear the movies playing from IMAX theater and you can hear loud passengers on the 5th floor wrap around board walk. I would not recommend choosing this floor for these reasons. Our steward Abraham was amazing and met our needs without us ever asking for anything! Towel creatures were plentiful.

Food: We were assigned to "anytime dining" and our sign and sail card told us where to go for our reservation. There was a desk in which we signed in and waited with a pager for our table to be ready. We never had a wait except on lobster night when it was about 20 minutes. Food in the main dining room was typical cruise ship quality and the service was good. Specifically Vlad and his assistant were efficient and professional. There will always be the parents who allow their kids to scream and cry in the dining room but this is out of Carnival's control. The Lido deck buffet food is okay and typical for a cruise line however the choices are lacking and as other cruisers have mentioned, if you are dieting, have food allergies, or are vegetarian, you might have trouble finding a suitable meal. There are way too many processed food options on this ship but these items seemed to be a huge hit among cruisers. The Pig and Anchor is free at lunch and delicious. There is also a burger joint, taco bar, sandwhich station, and pizza place which are all excellent however have 15-30 minute lines on average during peak times. They are all open only at specific times with the pizza place being open around the clock. I recommend utilizing alternative options to the Lido buffet at non peak times. Soft serve ice cream is available around the clock. You can also eat breakfast in the main dining room which was wonderful. Antonio was our amazing waiter and we had wished we had eaten there every day rather than just the last day. It's quieter and the food is much better than the Lido.

Service: Service in general was fantastic with staff always willing to help. While on the slides, a male worker saw me carrying up 2 tubes and took one to assist me. A female worker on Lido notived by tag and bra hanging out and fixed them for me. Our room steward was friendly and attentive. Sadu in the photo studio was extremely helpful. Once at that pizza parlor, my 7 year old spilled 1/2 of his pizza on the ground. A female worker immedately came to our assitance and offered to get him fresh pizza. I cannot say enough for the entire hard working staff on this ship. As far as service, you will not be dissapointed!

Entertainment/Gym: I used the gym at 0800 and while busy, machines were plentiful. There is a huge sports deck that is the main hub. The water park is great if you catch it off peak. Otherwise it becomes so overcrowded that it's really not enjoyable. Pack your suit and head right to it when you first get on. The slides are so fun! Watch out for the burning hot deck though! The sky bikes were always a 40-80 minute wait. They were closed our last sea day due to rain and wind as was the rope walk. The rope walk is great and typically the line is only a few minutes but we experienced major hold ups due to people becoming scared or unable to get across the course. Sometimes this would cause huge jam ups on the cat walks. There are only 2 family pools and hot tubs which are packed all day long. This was a great dissapointment for us as you can barely get into one. There seemed to be enough loungers despite the small pools. The games, mini golf, and ping pong are all fun and typically available without a wait.

Children's camp: Our 7 year old went on 2 days and cried when we told him that he must eat so it must have been great! The process for checking in and out was extremely efficient and we rarely waited in a line.

Port: We only ported once at bermuda and we did the restless native sail and snorkel. It was a nice excursion but we were slightly dissapointed with the snorkeling as we saw fish, but had higher expectations.

Disembarkation: The process seemed to go smoothly but we decided to hang out on board until most cruises had departed. We enjoyed a breakfast in the main restaraunt and this was relaxing and wonderful.

Overall: There are 2 reasons that I will only give this ship 4 stars. The first is the crowds and the second reason was the high price for a short cruise. I could have taken (2) 1 week long cruises for the same price it costed for us to go on the Horizon for 4 nights. However, Carnival does a pretty good job of systematically handling the 5000 people on board. Prepare yourself for some lines and plan your day around less busy times as you would a theme park or Disney land. Even on a sold out ship, we had great service and a wonderful time.
LindseyKS’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Ages 13 to 15
Service
Onboard Experience
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Cabin Review

Balcony
Cabin 8G 6277
IMAX theater noisy. Deck 5 is a wrap around boardwalk with seating and it can be rather loud and voices heard in stateroom.
Deck 11 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins