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We chose this cruise for the ports visited, The Cruise ship for the passenger size and a Balcony Stateroom for watching the world go by. Firstly the ports we visited were all great. some were via tender boat and others berthed close to town. On this cruise the embarkation process took such a long time with the ports telling us we would commence boarding at 11:30am when in fact it was 12:30pm. The luggage did not arrive to our room until 4:00pm after multiple attempts I was advised it was still in the port enclosure even though it was dropped off early at 9:00am. This was not a good start to what I was hoping would be a great voyage. disembarkation took no more than 10 minutes and luggage was sitting in bays to pick up straight away at Copenhagen. The room was nice (could have had a fitted sheet on the bottom cover of the bed though) and the balcony was great but the bathroom was so small when you sat on the toilet you would have to remove the toilet roll to save cutting your leg on the metal holder cover. The Shower was so small that if you dropped the soap you would have to get out of the shower to pick it up and worst still there was no shower glass door only a fabric (Plastic) shower screen. This is unheard off in a promoted luxury cruise ship. The food at all the restaurants was good and we mostly ate at the windows café except to use up our OBC's we ate at Aquilinas and Prime C on three occasions. These restaurants I believe should be free or certainly 1 of each per cruise offered complementary to ALL cabin clases instead of $30:00 each or 3 for $70:00. The complimentary white wines were terrible as many were tried but did not taste very nice this should be looked into with the cruise promotions. The entertainment was not first class and it was a hit and miss thing with 2 of the stars brought on board doing fantastic shows and the on board entertainers just average for a promoted luxury cruise ship. The activities on board were well received and numerous. The room service team and on board staff in all areas we very friendly and helpful in every way certainly a big plus for Azamara recruiting here. The captain was also present a lot and very approachable for a chat. The free laundry service was well used by me and a big hit with other passengers too. The shore excursions were well over priced in all ports so we only took one (to use up the OBC's) as you could not do the tour at Olden independently as there is a closed shop set up between the cruise ships Shore departments and the operators from what I was told to do a tour along the lake I am yet to understand why when Azamara would book in bulk for tours that they are not offered cheaper than the local operators. The Locals are always a third or half cheaper for the same tour offered by the cruise line. All in all we had a great cruise to many ports we would normally not have visited and would like to thank Azamara. For a promoted luxury cruise line I would give it a 4 Star at the Max until improvements are made. .

This Criuise ship travelled to an awesome destination -Norway

Azamara Journey Cruise Review by grey traveller

8 people found this helpful
Trip Details
  • Sail Date: July 2018
  • Destination: Baltic Sea
  • Cabin Type: Club Veranda Stateroom
We chose this cruise for the ports visited, The Cruise ship for the passenger size and a Balcony Stateroom for watching the world go by.

Firstly the ports we visited were all great. some were via tender boat and others berthed close to town.

On this cruise the embarkation process took such a long time with the ports telling us we would commence boarding at 11:30am when in fact it was 12:30pm. The luggage did not arrive to our room until 4:00pm after multiple attempts I was advised it was still in the port enclosure even though it was dropped off early at 9:00am. This was not a good start to what I was hoping would be a great voyage.

disembarkation took no more than 10 minutes and luggage was sitting in bays to pick up straight away at Copenhagen.

The room was nice (could have had a fitted sheet on the bottom cover of the bed though) and the balcony was great but the bathroom was so small when you sat on the toilet you would have to remove the toilet roll to save cutting your leg on the metal holder cover. The Shower was so small that if you dropped the soap you would have to get out of the shower to pick it up and worst still there was no shower glass door only a fabric (Plastic) shower screen. This is unheard off in a promoted luxury cruise ship.

The food at all the restaurants was good and we mostly ate at the windows café except to use up our OBC's we ate at Aquilinas and Prime C on three occasions. These restaurants I believe should be free or certainly 1 of each per cruise offered complementary to ALL cabin clases instead of $30:00 each or 3 for $70:00.

The complimentary white wines were terrible as many were tried but did not taste very nice this should be looked into with the cruise promotions.

The entertainment was not first class and it was a hit and miss thing with 2 of the stars brought on board doing fantastic shows and the on board entertainers just average for a promoted luxury cruise ship.

The activities on board were well received and numerous.

The room service team and on board staff in all areas we very friendly and helpful in every way certainly a big plus for Azamara recruiting here. The captain was also present a lot and very approachable for a chat.

The free laundry service was well used by me and a big hit with other passengers too.

The shore excursions were well over priced in all ports so we only took one (to use up the OBC's) as you could not do the tour at Olden independently as there is a closed shop set up between the cruise ships Shore departments and the operators from what I was told to do a tour along the lake

I am yet to understand why when Azamara would book in bulk for tours that they are not offered cheaper than the local operators. The Locals are always a third or half cheaper for the same tour offered by the cruise line.

All in all we had a great cruise to many ports we would normally not have visited and would like to thank Azamara. For a promoted luxury cruise line I would give it a 4 Star at the Max until improvements are made.

.
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you for taking the time to write a cruise review.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
grey traveller’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
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Cabin Review

Club Veranda Stateroom
Cabin V2 7061
Most has been said above but I was happy with the overall space in the cabin and Balcony it was just a little thing that the King size configuration on the bed could have had a fitted bottom sheet to stop in crinkling most nights.
Lighting in the room especially at the beside was good.
The bathroom is certainly a big issue with the really small size of the shower recess and the fabric curtain along the with the cover for the toilet roll holder right were you could scrape your knee. For a luxury ship this is not a good look
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews