L'Austral Cruise Review by Dianne Chandler
Cabins too small, temperature too cold throughout the ship including in cabins, food very disappointing for what is expected from the French, meat tough, food too salty even the doctor on board told the chefs this but they refused to change. Little to no service poolside, pool only a plunge pool. Ponant office in Sydney much too slow at sending documents, many passengers did not receive prior to leaving their homes to travel. Pick-up from hotels in Broome organised by Ponant was a debarkle, some passengers not informed of pickup location and time and then when we arrived at ship we were informed that we were an hour too early and would have to wait an hour in hot sun with no shade or seating.
Australian expedition crew excellent!
Ponant Sydney office are not organised— we 3 will never travel Ponant again— back to Silver Sea and Seabourn for future cruises.
Dianne Chandler’s Full Rating Summary
Too small, too cold, no Australian TV even in Australian waters
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