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The cruise deconstructed....Our cabin (Deluxe Balcony Suite) was great. The bedding excellent, the space roomy, plenty of closet storage, comfortable balcony chairs (we loved that the large window rolled down to open), and the roomy shower made the bathroom feel larger. The public space lounge area was also nice with large viewing windows and lots of comfortable chairs and couches. The staff was incredibly hard working and cheerful. I don't know when any of them get time off as they all seemed to double up (our butler was also a dinner waitperson, ditto for the lounge cocktail waitress, etc.). Our cabin person cleaned our room in the morning (it was always done when we returned from breakfast - better service than many high-end hotels offer) and refreshed it in the afternoon. The cruise director was totally on top of all aspects of the cruise and excursions. Plus the arrival and departure from the ship was impressively organized. So, why only three stars? Two reasons. When you look at the description and photos describing the trip, you might reasonably think that the scenery will be beautiful and idyllic all the way. Uh, uh, not even close - in fact, talking with other passengers, this was the biggest disappointment of the cruise. We had one day of traveling through the Rhine Gorge that was beautiful and truly reflected the cruise description. Aside from that, the rest of the cruise was primarily trees, a few towns, and some almost industrial areas. If this is an aspect of the trip that is important to you, you will be disappointed. Second reason - the food. As one table mate said, the best meal he had was at a restaurant in one of the towns we stopped at. Another table mate (our fabulous new friends M and T) said during one good dinner, "this meal let's you know they can make a good meal". The meals were hugely inconsistent. Our first night dinner at the invitation only Portobellos was very good and we had another couple of dinners that were good also. But, the breakfast and lunch buffets and other dinners were very disappointing. Having spent many years in the restaurant business and being slightly foodie snobby, we felt that there were really two problems. First, too many of the ingredients were not quality. Secondly, they are trying to do way too much in too little space. The food just doesn't reflect what is supposed to be a high-quality experience. That is partially what we paid for, yes? So, the week was relaxing, the other passengers friendly, and we loved spending time with our new friends, but I wouldn't plunk down the money for another river cruise anytime soon.

Mixed experience

Scenic Jewel Cruise Review by NewMexi Girl

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Trip Details
The cruise deconstructed....Our cabin (Deluxe Balcony Suite) was great. The bedding excellent, the space roomy, plenty of closet storage, comfortable balcony chairs (we loved that the large window rolled down to open), and the roomy shower made the bathroom feel larger. The public space lounge area was also nice with large viewing windows and lots of comfortable chairs and couches.

The staff was incredibly hard working and cheerful. I don't know when any of them get time off as they all seemed to double up (our butler was also a dinner waitperson, ditto for the lounge cocktail waitress, etc.). Our cabin person cleaned our room in the morning (it was always done when we returned from breakfast - better service than many high-end hotels offer) and refreshed it in the afternoon. The cruise director was totally on top of all aspects of the cruise and excursions. Plus the arrival and departure from the ship was impressively organized.

So, why only three stars? Two reasons. When you look at the description and photos describing the trip, you might reasonably think that the scenery will be beautiful and idyllic all the way. Uh, uh, not even close - in fact, talking with other passengers, this was the biggest disappointment of the cruise. We had one day of traveling through the Rhine Gorge that was beautiful and truly reflected the cruise description. Aside from that, the rest of the cruise was primarily trees, a few towns, and some almost industrial areas. If this is an aspect of the trip that is important to you, you will be disappointed.

Second reason - the food. As one table mate said, the best meal he had was at a restaurant in one of the towns we stopped at. Another table mate (our fabulous new friends M and T) said during one good dinner, "this meal let's you know they can make a good meal". The meals were hugely inconsistent. Our first night dinner at the invitation only Portobellos was very good and we had another couple of dinners that were good also. But, the breakfast and lunch buffets and other dinners were very disappointing. Having spent many years in the restaurant business and being slightly foodie snobby, we felt that there were really two problems. First, too many of the ingredients were not quality. Secondly, they are trying to do way too much in too little space. The food just doesn't reflect what is supposed to be a high-quality experience. That is partially what we paid for, yes?

So, the week was relaxing, the other passengers friendly, and we loved spending time with our new friends, but I wouldn't plunk down the money for another river cruise anytime soon.
, The Scenic Team has responded
Dear NewMexi Girl, Thank you for your review. We are pleased to hear you found your suite of an excellent standard and spacious, whilst our staff were incredibly hardworking and cheerful. We apologise for the mixed quality of food. This doesn't sound like the usual high level we provide on our cruises and have forwarded this to our team to follow up further. We are pleased however to learn that you found the dinner at Portobellos very good. In terms of scenery, you might enjoy our Moselle river cruise next time, which is very picturesque with plenty of castles and vineyards to admire. Best regards, The Scenic Team
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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Cabin Review

Cabin 312
Really wonderful cabin as already stated. Roomy, good bedding, plenty of closet room, small, but nice bathroom with roomy shower. Comfortable balcony. We loved spending time in our room!