Koningsdam Cruise Review by TandPfromDE
- Sail Date: July 2018
- Destination: Baltic Sea
- Cabin Type: Large or Standard Interior Stateroom
We selected this cruise based on the itinerary (Fjords in Norway) and starting date. i was concerned about the reputation of HAL customers as tending toward the elderly, but this was not the case with this cruise. Fellow passengers included a modest number of kids,and lots of people in the 40-60 age range. About half the passengers were American, with Dutch being the second most common. Numerous other countries were represented, but in much smaller numbers. Virtually all of the crew working in service jobs (food, housekeeping, maintenance) were Indonesian or Filipino. They seemed to work well together and appeared cheerful. The officers were mainly Dutch.
The ship was very attractive and clean,with more muted colors (rather drab) than Princess. The ship's layout was good - the ship was full, but the only place where we encountered crowds was at certain times on the Lido deck. We very much enjoyed the entertainment options - they were much better than what we've had on recent Princess cruises. Food seemed generally comparable to Princess, but it should be noted that there were several times during each day when the Lido operation is completely closed. There are two places serving food near the pool during these times, but their menu is very limited and you have to wait (sometimes 15 minutes) for the food to be prepared. it was a bit of a nuisance for those spoiled by 24/7 food options.
Embarkation was a mess - due to a port scheduling problem the ship sailed from a remotely located terminal. We waited an hour in a huge tent without A/C or fans, sitting on folding chairs. Some people waited longer. Disembarkation (at the Passenger Terminal Amsterdam) was very smooth.
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The cabin was extremely quiet, with zero noise from adjacent cabins and minimal noise from the hallway. Plumbing noises could be heard in the bathroom (only). Friends in a similar inside cabin (elsewhere on deck 5) had major problems with miscellaneous plumbing and mechanical noises in their cabin. They had to sleep with earplugs. The crew acknowledged the noise, but felt it was not excessive,and (as of this writing) have offered a total compensation of $100 to our friends.