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Simon London (Cruise Director) was awesome! We must have met and spoke with Simon more than a dozen times during the cruise. Simon seemed to be everywhere at one time. One minute we would be watching a show that he was hosting, and before we could even exit to the next event, he would already be there with a different change of wardrobe and entertaining an entirely different event. We joked the entire cruise that he either had a twin or a double that would stand in for him. We took many pictures with him and anytime that he saw us, he would walk through the crowd of people to come greet us and ask us how our day was going. He always informed us of the upcoming events and we even connected with him through the chat feature on the Carnival Hub App. It was so great and funny that he would respond to us through chat as there were literally thousands of people on the ship and he would take time out of his extremely busy schedule to chat with us. Captain Alessandro Lemmi was the most gracious of all hosts. We were first in line to meet him for the Captains Toast. Upon having our pictures taken, we made a very special yet unusual request. Captain briefly considered and obliged with a formal invitation to something that was beyond anything that we could have imagined that would happen. On our last sea day, we were invited by the captain to spend time with him and spent close to an hour with him. This is a memory that we will never forget. Captain Lemme was so regal and eloquent with us and is a true gentleman. We discussed his hometown in Italy and he was very interested in our hometown in Louisiana. We discussed his very successful career in the Italian Navy, as an officer with LPG Tankers, and now his tremendous position as Captain with Carnival Cruise Lines. Captain Lemmi is most certainly what made our trip as special as it was. We cannot hold him to a higher regard and compliment his graciousness, kindness, professionalism and being an amazing host in general. Moises Clarena (Guest Services Manager) was excellent, he was very accommodating and stopped by to check on us whenever he saw us out and about. We very much enjoyed his hospitality and professionalism. Every time we saw Moises, he knew who we were, would ask us how our day was and ask if there was anything that he could do for us. He is an excellent person and host and is a true professional that does a great job. Dinner in the London Dining Room (6pm) was excellent. The service by Martinez and Edwin was excellent. They were so much fun and knew us all by name along with what we drank each night. Martinez and Edwin were gracious hosts that catered to anything that we wanted. Our conversations with them carried on from one night to the next like we were old friends. They impressed us very much and we felt very fortunate that we were placed in their care. We prepaid gratuities before the cruise, but also felt that they deserved a great deal more than that, so we tipped them very handsomely in addition. Martinez and Edwin deserve to be recognized for their outstanding service and hospitality. Theresa (bartender at the Capital Bar on deck 3) was awesome. She had the most bubbly and friendly personality. She was always so excited every time she saw us. She made the most amazing drinks and truly stood out as such a happy person that really seemed to enjoy her job. Of all the amazing bartenders on the ship, Theresa was by far the best and our favorite. She truly has a tremendously bright future ahead of her. We did the Elite Champagne Catamaran Sail & Snorkel excursion in Cozumel. Alejandro and his crew were phenomenal. This excursion far exceeded what we expected. Those guys catered to us like we were royalty. Alejandro and his crew were so much fun to be around. They let us drive the boat, they fed us an amazing Mexican meal that was accompanied with an endless supply of whatever we wanted to drink. They drove us all around the Western side of Cozumel while entertaining us constantly. They brought us to the most amazing places to snorkel while letting the current do all the work for us as we drifted near the boat down the beautiful coastline. Alejandro and his crew made this day extremely special. We also did the Mi Casa Su Casa excursion while in Progreso. Luis was a phenomenal guide and was extremely knowledgeable about the history of the region. Luis was extremely friendly and made it very well known that when they said, “Mi Casa Su Casa”, they meant it. We were treated like royalty from the moment we stepped on the bus until we got back to port. The food, drinks, beach house, bartenders, butlers, guides, homeowners, massage therapists and chefs were all beyond amazing. We could not have been happier with Luis and this excursion. In conclusion, this was the first cruise for all four of us. Our party consisted of myself and my wife and our best friends (Rooms 8434 & 8439). The ship was great, so were the people and experiences. The price was excellent also. We bought the Cheers package for the unlimited alcohol and that was really cool because we never had to worry about how much our bill was going to be as it was all covered. We also booked a fifty minute deep tissue massage on the Cloud 9 Spa and it was great. Our friends and ourselves just booked next years cruise on the Carnival Glory that will visit Mahogany Bay, Belize, and Cozumel. We all look forward to trying more that Carnival has to offer.

AWESOME FIRST CRUISE EVER

Carnival Triumph Cruise Review by jamesgcovington

Trip Details
  • Sail Date: June 2018
  • Destination: Western Caribbean
  • Cabin Type: Aft-View Extended Balcony
Simon London (Cruise Director) was awesome! We must have met and spoke with Simon more than a dozen times during the cruise. Simon seemed to be everywhere at one time. One minute we would be watching a show that he was hosting, and before we could even exit to the next event, he would already be there with a different change of wardrobe and entertaining an entirely different event. We joked the entire cruise that he either had a twin or a double that would stand in for him. We took many pictures with him and anytime that he saw us, he would walk through the crowd of people to come greet us and ask us how our day was going. He always informed us of the upcoming events and we even connected with him through the chat feature on the Carnival Hub App. It was so great and funny that he would respond to us through chat as there were literally thousands of people on the ship and he would take time out of his extremely busy schedule to chat with us.

Captain Alessandro Lemmi was the most gracious of all hosts. We were first in line to meet him for the Captains Toast. Upon having our pictures taken, we made a very special yet unusual request. Captain briefly considered and obliged with a formal invitation to something that was beyond anything that we could have imagined that would happen. On our last sea day, we were invited by the captain to spend time with him and spent close to an hour with him. This is a memory that we will never forget. Captain Lemme was so regal and eloquent with us and is a true gentleman. We discussed his hometown in Italy and he was very interested in our hometown in Louisiana. We discussed his very successful career in the Italian Navy, as an officer with LPG Tankers, and now his tremendous position as Captain with Carnival Cruise Lines. Captain Lemmi is most certainly what made our trip as special as it was. We cannot hold him to a higher regard and compliment his graciousness, kindness, professionalism and being an amazing host in general.

Moises Clarena (Guest Services Manager) was excellent, he was very accommodating and stopped by to check on us whenever he saw us out and about. We very much enjoyed his hospitality and professionalism. Every time we saw Moises, he knew who we were, would ask us how our day was and ask if there was anything that he could do for us. He is an excellent person and host and is a true professional that does a great job.

Dinner in the London Dining Room (6pm) was excellent. The service by Martinez and Edwin was excellent. They were so much fun and knew us all by name along with what we drank each night. Martinez and Edwin were gracious hosts that catered to anything that we wanted. Our conversations with them carried on from one night to the next like we were old friends. They impressed us very much and we felt very fortunate that we were placed in their care. We prepaid gratuities before the cruise, but also felt that they deserved a great deal more than that, so we tipped them very handsomely in addition. Martinez and Edwin deserve to be recognized for their outstanding service and hospitality.

Theresa (bartender at the Capital Bar on deck 3) was awesome. She had the most bubbly and friendly personality. She was always so excited every time she saw us. She made the most amazing drinks and truly stood out as such a happy person that really seemed to enjoy her job. Of all the amazing bartenders on the ship, Theresa was by far the best and our favorite. She truly has a tremendously bright future ahead of her.

We did the Elite Champagne Catamaran Sail & Snorkel excursion in Cozumel. Alejandro and his crew were phenomenal. This excursion far exceeded what we expected. Those guys catered to us like we were royalty. Alejandro and his crew were so much fun to be around. They let us drive the boat, they fed us an amazing Mexican meal that was accompanied with an endless supply of whatever we wanted to drink. They drove us all around the Western side of Cozumel while entertaining us constantly. They brought us to the most amazing places to snorkel while letting the current do all the work for us as we drifted near the boat down the beautiful coastline. Alejandro and his crew made this day extremely special.

We also did the Mi Casa Su Casa excursion while in Progreso. Luis was a phenomenal guide and was extremely knowledgeable about the history of the region. Luis was extremely friendly and made it very well known that when they said, “Mi Casa Su Casa”, they meant it. We were treated like royalty from the moment we stepped on the bus until we got back to port. The food, drinks, beach house, bartenders, butlers, guides, homeowners, massage therapists and chefs were all beyond amazing. We could not have been happier with Luis and this excursion.

In conclusion, this was the first cruise for all four of us. Our party consisted of myself and my wife and our best friends (Rooms 8434 & 8439). The ship was great, so were the people and experiences. The price was excellent also. We bought the Cheers package for the unlimited alcohol and that was really cool because we never had to worry about how much our bill was going to be as it was all covered. We also booked a fifty minute deep tissue massage on the Cloud 9 Spa and it was great. Our friends and ourselves just booked next years cruise on the Carnival Glory that will visit Mahogany Bay, Belize, and Cozumel. We all look forward to trying more that Carnival has to offer.
jamesgcovington’s Full Rating Summary
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Cabin Review

Aft-View Extended Balcony
Cabin 8N 8434
Cabin was great. Plenty of room for my wife and I. Very clean. Lots of closet space. Suitcases fit perfectly under bed. More room in bathroom than we expected. This was an Aft Balcony and the view was phenomenal! Our best friends booked the room right next door in 8439. We did not know until we were on the ship these two rooms had a balcony partition door that could be unlocked. The steward was great and had it unlocked quickly. This was awesome because when we were in the rooms, we could just walk through each others balcony doors without ever having to use key cards. This essentially made the balcony twice as large because we utilized both balconies.
Verandah Deck Inside Cabins, Balcony Cabins

Port & Shore Excursion Reviews

  • Cozumel
    We did the Elite Champagne Catamaran Sail & Snorkel excursion in Cozumel. Alejandro and his crew were phenomenal. This excursion far exceeded what we expected. Those guys catered to us like we were royalty. Alejandro and his crew were so much fun to be around. They let us drive the boat, they fed us an amazing Mexican meal that was accompanied with an endless supply of whatever we wanted to drink. They drove us all around the Eastern side of Cozumel while entertaining us constantly. They brought us to the most amazing places to snorkel while letting the current do all the work for us as we drifted near the boat down the beautiful coastline. Alejandro and his crew made this day extremely special.
    View All 12,771 Cozumel Cruise Port Reviews
    View Cruise Critic's Cozumel Cruise Port Review
  • New Orleans
    This was the port we sailed our of. It was just fine.
    View All 622 New Orleans Cruise Port Reviews
    View Cruise Critic's New Orleans Cruise Port Review
  • Progreso
    We also did the Mi Casa Su Casa excursion while in Progreso. Luis was a phenomenal guide and was extremely knowledgeable about the history of the region. Luis was extremely friendly and made it very well known that when they said, “Mi Casa Su Casa”, they meant it. We were treated like royalty from the moment we stepped on the bus until we got back to port. The food, drinks, beach house, bartenders, butlers, guides, homeowners, massage therapists and chefs were all beyond amazing. We could not have been happier with Luis and this excursion.
    View All 12,771 Progreso Cruise Port Reviews
    View Cruise Critic's Progreso Cruise Port Review