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Carnival Horizon was our choice for our anniversary cruise because we enjoy the larger ships, it left from NYC, a port close to us, and it was an 8 day cruise going to places we have not been before (Grand Turk, San Juan and Amber Cove). Embarkation went well, we did have to wait a bit before getting on the ship, which had been normal for us on other cruise lines, but our last Carnival we literally walked right on. We had an inside cabin. It was pretty standard. The ship is beautiful and smelled new. The atrium was really neat and the display in the middle with changing pictures was amazing. Overall, the ship was amazing. The food was good. We did not do any of the specialty restaurants. We LOVED the Pig and Anchor. The buffet was great and the food was always good! The buffet was okay. We felt the options weren't great and it wasn't ever fully open. It also wasn't open for like a late lunch or early dinner. The options for late night food wasn't great. You really could only get a few deli sandwiches or pizza and the lines for both were always ridiculous. To say the entertainment on this ship was amazing is a total understatement. We have been on five cruises and my husband and I both agreed this was by far, the most talented group of entertainers. The Playlist Productions were amazing. They show a different show every night and I reccommend every single one. The singers danced and sang, all as talented as the next. Each show got better than the night before, which I did not know was possible. Carnival seriously picked a group of amazing performers. And then there was the Piano Bar. My husband and I ended up there every night because Eden was seriously the most talented pianist and singer I have ever seen on a cruise ship. He was so entertaining and really connected with each and every one of us and tried to get to all songs given to him. That guy deserves a raise or something! I also really loved the way Carnival has a "Fun Squad", who assists the Cruise Director. Chris, the Flying Scotsman, was great and so was his Fun Squad. We loved Kyndall, Erin, Joey and Bradley. They were so fun and they did a great job acknowledging everyone. The service on the ship was great. We had a charge put on our card that was not ours for over $100 and it was handled so well and taken off our bill within 24 hours. The bar staff was so amazing. We spent most of our time at the Atrium Bar and the Piano Bar and the bartenders at both were quick, great and personable. It was really nice. The one thing that really stood out to me about this ship that was unique was how the staff seemed to support each other more than I had ever seen on any other ship. We saw members of the Fun Squad come in to listen to Eden at the Piano Bar for a bit, things like that. It really was cool to see the friendships and collaborations. I really liked that. The ports were nice! We did an excursion at Grand Turk. We did a snorkeling and rays tour. We snorkeled first, then swam with sting rays. It was a great excursion and the workers were great! There were people of all age at all different swimming levels and the staff did seriously an amazing job breaking us up so that someone stayed with the people who did not feel as confident in the water. That worker pointed stuff out to them so they knew exactly what to look at. It was really nice! After, we were dropped off at the beach, which was nice and there were plenty of chairs available, even after we had gotten back from an excursion. San Juan was like a city, not your typical "island" port. It was nice, but we did not do much other than walk around. Amber Cove was beatiful, and my favorite port. It was very nice and had really cool waterfalls and other different things to look at. The shopping was pretty fun, too, with a lot of different shops. Another thing I want to mention is we parked over in Weehawken, NJ and took the ferry over to NYC. The parking was reasonably priced and the ferry drops you off within a half mile from the cruise ship. Since it was just me and my husband, we walked to the cruise ship and it wasn't bad at all. The few things that bothered us were the new elevator system. You choose your floor before you get on the elevator, so in the elevator lobby. It then tells you what elevator you have to get on. There was a lot more waiting and we saw many people just walk, which isn't necessarily a bad thing, however, when you see parents carrying strollers up and down many flights of steps because they had already waited more then ten minutes for an elevator, that is not okay. I am hoping that since it is a relatively new concept, maybe some kinks will be worked out. The other thing is that they really do hold tight to the 15 beverage limit if you get the beverage package. You will not be served after 15. Just something to think about. Overall, I really enjoyed this cruise. It was a great trip.

Amazing Staff and Crew!

Carnival Horizon Cruise Review by CQM0502

5 people found this helpful
Trip Details
Carnival Horizon was our choice for our anniversary cruise because we enjoy the larger ships, it left from NYC, a port close to us, and it was an 8 day cruise going to places we have not been before (Grand Turk, San Juan and Amber Cove). Embarkation went well, we did have to wait a bit before getting on the ship, which had been normal for us on other cruise lines, but our last Carnival we literally walked right on. We had an inside cabin. It was pretty standard. The ship is beautiful and smelled new. The atrium was really neat and the display in the middle with changing pictures was amazing. Overall, the ship was amazing.

The food was good. We did not do any of the specialty restaurants. We LOVED the Pig and Anchor. The buffet was great and the food was always good! The buffet was okay. We felt the options weren't great and it wasn't ever fully open. It also wasn't open for like a late lunch or early dinner. The options for late night food wasn't great. You really could only get a few deli sandwiches or pizza and the lines for both were always ridiculous.

To say the entertainment on this ship was amazing is a total understatement. We have been on five cruises and my husband and I both agreed this was by far, the most talented group of entertainers. The Playlist Productions were amazing. They show a different show every night and I reccommend every single one. The singers danced and sang, all as talented as the next. Each show got better than the night before, which I did not know was possible. Carnival seriously picked a group of amazing performers. And then there was the Piano Bar. My husband and I ended up there every night because Eden was seriously the most talented pianist and singer I have ever seen on a cruise ship. He was so entertaining and really connected with each and every one of us and tried to get to all songs given to him. That guy deserves a raise or something!

I also really loved the way Carnival has a "Fun Squad", who assists the Cruise Director. Chris, the Flying Scotsman, was great and so was his Fun Squad. We loved Kyndall, Erin, Joey and Bradley. They were so fun and they did a great job acknowledging everyone.

The service on the ship was great. We had a charge put on our card that was not ours for over $100 and it was handled so well and taken off our bill within 24 hours. The bar staff was so amazing. We spent most of our time at the Atrium Bar and the Piano Bar and the bartenders at both were quick, great and personable. It was really nice.

The one thing that really stood out to me about this ship that was unique was how the staff seemed to support each other more than I had ever seen on any other ship. We saw members of the Fun Squad come in to listen to Eden at the Piano Bar for a bit, things like that. It really was cool to see the friendships and collaborations. I really liked that.

The ports were nice! We did an excursion at Grand Turk. We did a snorkeling and rays tour. We snorkeled first, then swam with sting rays. It was a great excursion and the workers were great! There were people of all age at all different swimming levels and the staff did seriously an amazing job breaking us up so that someone stayed with the people who did not feel as confident in the water. That worker pointed stuff out to them so they knew exactly what to look at. It was really nice! After, we were dropped off at the beach, which was nice and there were plenty of chairs available, even after we had gotten back from an excursion.

San Juan was like a city, not your typical "island" port. It was nice, but we did not do much other than walk around. Amber Cove was beatiful, and my favorite port. It was very nice and had really cool waterfalls and other different things to look at. The shopping was pretty fun, too, with a lot of different shops.

Another thing I want to mention is we parked over in Weehawken, NJ and took the ferry over to NYC. The parking was reasonably priced and the ferry drops you off within a half mile from the cruise ship. Since it was just me and my husband, we walked to the cruise ship and it wasn't bad at all.

The few things that bothered us were the new elevator system. You choose your floor before you get on the elevator, so in the elevator lobby. It then tells you what elevator you have to get on. There was a lot more waiting and we saw many people just walk, which isn't necessarily a bad thing, however, when you see parents carrying strollers up and down many flights of steps because they had already waited more then ten minutes for an elevator, that is not okay. I am hoping that since it is a relatively new concept, maybe some kinks will be worked out.

The other thing is that they really do hold tight to the 15 beverage limit if you get the beverage package. You will not be served after 15. Just something to think about.

Overall, I really enjoyed this cruise. It was a great trip.
CQM0502’s Full Rating Summary
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