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Our primary reason for selecting this cruise was that the ship would be overnight in Halifax for Canada Day and overnight in Boston for July 4th. Despite advertising this cruise and an "Independence Day Cruise" the ship failed to provide any way to see the Boston Pops and the big fireworks display other than to provide a public transportation map of how to get there. With so many people attending, getting back to the ship on our own was untenable. Further the shore excursions desk and particularly the customer service desk were borderline rude telling us that there was never any promise of making these events available. By the way, they did have a shuttle in Halifax. $36 for a 4 mile trip to see an 8 minute fireworks show. Unbelievable. The food in the dining room was the same old tired menu that we experienced on two other cruises this year and was definitely not executed as well. The buffet had very limited choices and the offerings were very often both cold and unappealing to the eye. In fact, most days, ~1/3 of the service stations in the buffet were empty. The cruise director and staff were way below expectations. Other than announcements and the evening showtime the cruise director was a ghost. There was virtually nothing to do after the last show, and they were downright disrespectful beyond belief to one of the contestant couples on the "wedding game".Except for the the comedians, the headliners and production shows were pretty good. (We were praying the cruise director would split his pants doing his little jig exiting the stage after the evening show.That would have been entertaining.) We did get excellent service from our room attendant and wait staff in the dining room. Our waiter did a pretty good job of steering us away from the unacceptable offerings at dinner. We've been on many Celebrity cruises and this was by far the worst. I'm pretty sure that absent finding an exceptional itinerary, we've sailed our last Millennium class ship and this ship in particular.

Did Not Meet Expectations In So Many Ways

Celebrity Summit Cruise Review by gaffer401

1 person found this helpful
Trip Details
Our primary reason for selecting this cruise was that the ship would be overnight in Halifax for Canada Day and overnight in Boston for July 4th. Despite advertising this cruise and an "Independence Day Cruise" the ship failed to provide any way to see the Boston Pops and the big fireworks display other than to provide a public transportation map of how to get there. With so many people attending, getting back to the ship on our own was untenable. Further the shore excursions desk and particularly the customer service desk were borderline rude telling us that there was never any promise of making these events available. By the way, they did have a shuttle in Halifax. $36 for a 4 mile trip to see an 8 minute fireworks show. Unbelievable.

The food in the dining room was the same old tired menu that we experienced on two other cruises this year and was definitely not executed as well. The buffet had very limited choices and the offerings were very often both cold and unappealing to the eye. In fact, most days, ~1/3 of the service stations in the buffet were empty.

The cruise director and staff were way below expectations. Other than announcements and the evening showtime the cruise director was a ghost. There was virtually nothing to do after the last show, and they were downright disrespectful beyond belief to one of the contestant couples on the "wedding game".Except for the the comedians, the headliners and production shows were pretty good. (We were praying the cruise director would split his pants doing his little jig exiting the stage after the evening show.That would have been entertaining.)

We did get excellent service from our room attendant and wait staff in the dining room. Our waiter did a pretty good job of steering us away from the unacceptable offerings at dinner.

We've been on many Celebrity cruises and this was by far the worst. I'm pretty sure that absent finding an exceptional itinerary, we've sailed our last Millennium class ship and this ship in particular.
gaffer401’s Full Rating Summary
Enrichment Activities
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Cabin Review

Ocean View 7
Cabin 07
Cabin was ok, because we've been on enough Celebrity cruises to know which rooms were recently added/renovated.
Deck 2 Inside Cabins, Outside Cabins