Celebrity Summit Cruise Review by Water709
- Sail Date: June 2018
- Destination: Bermuda
- Cabin Type: Sky Suite 2
We enjoy sailing from Bayonne or Baltimore because we can drive to either port and not have to fly. I was concerned about embarkation because I am recovering from a broken bone in my leg and walking with a cane and a boot. The parking attendant was compassionate and pointed us to a closer parking space when he saw my situation. The check in was pretty smooth because we had booked a suite (this makes a huge difference on Celebrity and is worth the cost for the perks). Unfortunately three clerks could not get my photo taken along with the sea pass. They said the security clerk when we got on the ship would be able to do so. This was a complication that we could have done without. When we got to that clerk just before getting on the ship, he had to hold up the line while HE tried to get the photo to take and attach to my sea pass, causing passengers behind us to grumble. :( Honestly the Sea Pass never did work properly; it did not work as a key to open the cabin door, however it did work to charge things at the shops etc. I didn't ask for a replacement; due to my broken bone my husband was with me at all times anyway.
Our suite butler, Rikki was excellent! We told him I needed ice for my leg a few times a day and he always kept a large bucket of ice ready in our cabin, three times/day. He was extremely efficient and always responsive to any question we had, and was an excellent problem solver! He was always cheerful and things were fixed in a hurry anytime we had a concern (though we did not have many!).
One reason we usually book a suite on Celebrity is because Luminae is the restaurant for suite guests. The Maitre D at Luminae got our names right after the first time we told him our names and cabin number, and he greeted us with our names every time we arrived for a meal. :) Every staff member working in Luminae served us with a smile and was more than willing to accommodate any request we had. The sommelier was particularly attentive, which I loved.
We ate at the Tuscan Grille one night and the food was delicious. The Maitre D there also went the extra mile to make sure we were satisfied with the service and the food.
We went to the buffet lunch a few times while in port. It was hit or miss there. Often it was so crowded that it was difficult to get the food we wanted, and later in the cruise while we were in the last port (Newport) all the tables were taken so we had to take our plates to our cabin after we got our small rations. However the service in the buffet was always friendly and attentive, and tables were usually bussed rapidly.
We went to a few of the shows, but only the ones with guest entertainers. The first one we attended, the "magician," was not very good; we gave it a half hour and then we got up and left. The second show we attended was a guest entertainer ventriloquist. After 20 minutes of toilet humor, we got up and left. The third and final show we attended was a singer/impressionist named Sean O'Shea. He was fantastic!!! He has a powerful voice, is a great singer in his own right, and he is hilarious and very energetic. He did impressions of so many entertainers from the current young ones to Tom Jones and Elvis Presley, Neil Diamond, etc. The show was great and we loved it. Other nights we were too tired from onboard or onshore activities to attend any of the shows, and napping was very pleasant.
The service onboard was outstanding. From Anastasia in Michael's Club, who wanted to know if we needed anything at any time, to the young gentleman in the Photo Gallery who found all our photos for us and stored them until the last night (after we paid for our complete photo package at a discount for suite guests on the first day onboard). This young man also caught up with us to take a few special photos of us on the final formal night. So very appreciated.
We have been to Bermuda several times and it is our favorite port. We enjoyed the shops at Kings Wharf on the first day in port. On the second day we took the shore excursion through the ship to Horseshoe Bay. This involves taking a bus with other passengers to the destination. This year the bus was very overcrowded, with guests squeezed into "rumble seats" in the middle of the aisle. I was unable to sit next to my husband, and was squeezed in next to two passengers who were added at the last minute in the "rumble seats." While they were pleasant, the trip from the ship to Horseshoe Bay was not. It was very hot in the bus and unpleasant. We have taken this tour at least six other times and last year it was wonderful with a very comfortable bus and no overcrowding, and with working air conditioning. We expected such this year and were very disappointed in the transport.
In Bar Harbor we did not get off the ship. It was very chilly in port and I decided to stay onboard and ice my leg. It was quite foggy too as the day progressed, through no fault of the cruise line. It was lovely sailing in to Bar Harbor though.
In Boston we took a tour through the ship to board a smaller vessel (which had bathrooms, a bar and a snack bar for cash) and see the Harbor up close, and then continue on a commercial bus (which also had a bathroom; very nice). The harbour tour on the smaller bus was very nice. The bus tour was informative but it got a little long and boring; it could have been at least a half hour shorter. The guide tended to drone on and on about his own background rather than comment on the history of the sights at times.
In Newport we took the tender to the town, and it was a quick trip and quite pleasant. We met up with friends we know who live in RI, and it was lovely there. If you don't choose a shore excursion there you can walk to many shops, businesses, etc. I highly recommend Newport as a a port; there is so much to do there and if you don't feel like taking an excursion you can explore on your own, and all the people there are so very kind and helpful.
We had to have our bags out by 10 p.m. on the last night of the cruise. We are used to that so not a big deal. Debarkation seemed to have more chaos than necessary. Navigating our way to Michael's Club to wait to get off the ship was difficult due to crowds in other areas on the way to it. Debarkation could probably be streamlined somehow and not be so stressful.
This was our fourth cruise on the Summit, and we love sailing on her. In the past we have taken our adult children and they enjoyed it very much too.
We would not hesitate to sail on the Summit again. We had a VERY relaxing cruise and it was a wonderful way to celebrate our anniversary. Having a broken bone and navigating with a boot and cane proved to be no trouble at all given all the kindness and assistance from the staff. What a wonderful group of people work on this ship. We can't wait to sail on her again soon!
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Port & Shore Excursion Reviews
Bar HarborDid not take an excursion and we were not prepared for how cold this port would be in June. It looked beautiful from the ship however.View All 461 Bar Harbor Cruise Port Reviews
View Cruise Critic's Bar Harbor Cruise Port Review
Boston by Land & SeaVery informative and interesting. Not much walking, which was what we wanted. Tour guide on the bus could be very long-winded at times, more about himself than the town.View All 7 Boston by Land & Sea Reviews
Horseshoe Bay Beachovercrowded bus trip to an overcrowded beach.View All 155 Horseshoe Bay Beach Reviews
NewportMet up with friends there who live nearby. Very lovely port with wonderful shops, restaurants and very nice people.View All 209 Newport Cruise Port Reviews
View Cruise Critic's Newport Cruise Port Review