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Horrible cruise and ship!!! Our room on deck 1 had a fishy smell, and our intercom in our room did not work so when the cruise host came on to give the cruisers daily info we could hear any of it. The high tech elevators leave you waiting for 10 to 15 minutes on most occasions. Don’t even think about getting a taco, burrito, or taco bowl unless you have an hour to wait in line. Think you want a pizza well carnival had one employee forming dough, making the pizzas, baking the pizzas and waiting on cruisers, so the wait for pizza is at least 45 minutes. On the lido deck in the buffet area it is like an ice skating rink walking. Peoples feet sliding out from under them. Almost slipped and fell many times. Reported to staff and was told they were aware of it. At breakfast water was dripping from the ceiling in the seating area in the buffet and had to move tables twice and seen many other families moving there seats as well. Was told it was condensation!!! And for the wow factor of a new cruise ship the atrium (lobby) area looked unfinished with white plastic looking stone walls. Not impressed at all and will think twice before cruising with Carnival again!!!!

Disappointing Cruise

Carnival Horizon Cruise Review by Matt C

3 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Bermuda
  • Cabin Type: Ocean View
Horrible cruise and ship!!! Our room on deck 1 had a fishy smell, and our intercom in our room did not work so when the cruise host came on to give the cruisers daily info we could hear any of it. The high tech elevators leave you waiting for 10 to 15 minutes on most occasions. Don’t even think about getting a taco, burrito, or taco bowl unless you have an hour to wait in line. Think you want a pizza well carnival had one employee forming dough, making the pizzas, baking the pizzas and waiting on cruisers, so the wait for pizza is at least 45 minutes. On the lido deck in the buffet area it is like an ice skating rink walking. Peoples feet sliding out from under them. Almost slipped and fell many times. Reported to staff and was told they were aware of it. At breakfast water was dripping from the ceiling in the seating area in the buffet and had to move tables twice and seen many other families moving there seats as well. Was told it was condensation!!! And for the wow factor of a new cruise ship the atrium (lobby) area looked unfinished with white plastic looking stone walls. Not impressed at all and will think twice before cruising with Carnival again!!!!
Matt C’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Ages 7 to 9
Ages 13 to 15
Service
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Cabin Review

Ocean View
Cabin 6A 1401
Smelled fishy and intercom did not work.
Deck 2 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins