Norwegian Jade Cruise Review by reluctantlycruising
- Sail Date: May 2018
- Destination: British Isles & Western Europe
- Cabin Type: Mid-Ship Inside
Firstly, Guest Services had a problem with verifying my credit card. And dealt with it by blocking my account until it was sorted. Made it a pain to even get a drink...even though I had the beverage package!
I was charged for items I had pre-paid (speciality dining) and not given credit for that was part of my package (discount on shore excursions / onboard credits). Despite providing evidence, I got very patronizing and stock answers from guest services...in effect I must be wrong, NCL is never wrong. What happened to the customer is always right?!
Finally...getting off the ship. 1 port the card scanners weren't working which caused delays as security couldn't scan anyone on/off. 2 tender ports, taking almost 2 hours to get off.
250,000+ people have entered their email
Port & Shore Excursion Reviews
Whale WatchingWe saw whales up close, beautiful snow topped mountains and the most gorgeous waterfalls. A great experience. The trip with the cruise line was mega expensive, but the easiest way to do the whale watching from Husavik which is what we really wanted to do...very much a treat and once in a lifetime.View All 12 Whale Watching Reviews
AlesundBeautiful and Sunnmore is also worth a visit - really easy to get to by bus.View All 203 Alesund Cruise Port Reviews
View Cruise Critic's Alesund Cruise Port Review
BergenBeautiful 3hour tour into the fjords from Bryggen wharfView All 12,792 Bergen Cruise Port Reviews
View Cruise Critic's Bergen Cruise Port Review
Edinburgh (South Queensferry)It was my 8th time to Edinburgh and so I wasn't too excited about this one...but when the sun is shining, it's such a lovely city to just wander around. The location at Newhaven was really easy to get into the city by public bus, and I got to see Leith and some of the suburbs on the way in which I normally miss by coming from the airport. It's a tender port though which is a bit of a pain.View All 178 Edinburgh (South Queensferry) Cruise Port Reviews
View Cruise Critic's Edinburgh (South Queensferry) Cruise Port Review
Invergordon (Inverness)We hired a car with Ken's garages and drove ourselves around Loch Ness - Urquart Castle, Fort Augustus, the Dalmore distillery and the Black Isle...Cromarty was a such a cute seaside town to finish our tour. We packed so much in and it was nice to do it at our own pace and together, not on a coach being herded around.View All 101 Invergordon (Inverness) Cruise Port Reviews
View Cruise Critic's Invergordon (Inverness) Cruise Port Review
Lerwick (Shetland Islands)A trip to Sumburgh Head to see the puffins is a must!View All 102 Lerwick (Shetland Islands) Cruise Port Reviews
View Cruise Critic's Lerwick (Shetland Islands) Cruise Port Review
Golden CircleFantastic! So much to see in Iceland, we definitely needed the overnight in ReykavikView All 107 Golden Circle Reviews