1. Home
  2. Cruise Reviews
  3. Royal Princess
This was my first Princess cruise and it will probably be my last. The food was extremely disappointing both in the dining rooms and the buffet. There is only one memorable dish I had in the dining room, on the first night the Red Snapper Mojito Ceviche which was very good and different than what I've had on other ships. The rest of the dishes were very pedestrian and lacked both creativity and variety. One of the things I like about cruising is having the experience of eating well every night and that never happened on this cruise. Other experienced Princess cruisers said this was the worst Princess food they have had on a cruise. The buffet served very similar food every night. The food was generally boring and lacked flavor or was too salty. The meats were generally overcooked and dried out. Even if the meat looked good while it was being served it often dried out shortly after getting it to a table to eat. The only reliably good food at the buffet was the Indian food which was always flavorful and well spiced with a nice little kick. I would say the best food night on the ship was the Indian night in the buffet. The other issue I had was customer service. We had a problem with our cabin that I'll expand on in the cabin review. We brought it up on the first day and they gave us a reasonable explanation. Then the second day it happened again and it happened an additional three (four for me because my wife did not experience it the last time I did) times during the cruise. The third time we reported it I finally had a a supervisor come to the cabin and he agreed the issue was happening and would investigate. It happened twice more for me but was eventually resolved. With that number of reports and experiences I would have expected some sort of compensation for our inconvenience and negative experiences. However none was ever extended and the apologies seemed rather weak. Then the battery ran out on our room door and it took two visits from a supervisor and 20 minutes before we were able to get into our room. The supervisor who visited first didn't have the door key even though they were told we couldn't get into the room. The front desk didn't know that batteries sometimes run out and they replaced my ship card even though the card was good when they checked it. They should know that if that happens it's likely the battery and should send someone up immediately with an entry key and a replacement battery. Getting off the ship in Dublin was a mess because the ship docked in a place we couldn't walk to someplace to get a cab and the lines for the shuttles were horrible. I met someone who was still waiting to get off 50 minutes after getting his shuttle ticket. We eventually found out that there were a limited number of taxis waiting for people to get of and we took one of those and were able to bypass the wait. I didn't like the fact that the ship does not have a forward facing lounge/bar because that's where we like to hang out on ships. I also didn't like that there wasn't a promenade deck where you could walk all the way around the ship or almost all the way around. The closest thing they had was the walking/jogging track that took up a portion of the 17th floor but it didn't go all the way around the ship. If I do try Princess I won't be taking a ship in this class unless there is a deal that makes it too good to skip the trip.

Rather disappointing overall

Royal Princess Cruise Review by sj-cruiser

3 people found this helpful
Trip Details
This was my first Princess cruise and it will probably be my last. The food was extremely disappointing both in the dining rooms and the buffet. There is only one memorable dish I had in the dining room, on the first night the Red Snapper Mojito Ceviche which was very good and different than what I've had on other ships. The rest of the dishes were very pedestrian and lacked both creativity and variety. One of the things I like about cruising is having the experience of eating well every night and that never happened on this cruise. Other experienced Princess cruisers said this was the worst Princess food they have had on a cruise.

The buffet served very similar food every night. The food was generally boring and lacked flavor or was too salty. The meats were generally overcooked and dried out. Even if the meat looked good while it was being served it often dried out shortly after getting it to a table to eat. The only reliably good food at the buffet was the Indian food which was always flavorful and well spiced with a nice little kick. I would say the best food night on the ship was the Indian night in the buffet.

The other issue I had was customer service. We had a problem with our cabin that I'll expand on in the cabin review. We brought it up on the first day and they gave us a reasonable explanation. Then the second day it happened again and it happened an additional three (four for me because my wife did not experience it the last time I did) times during the cruise. The third time we reported it I finally had a a supervisor come to the cabin and he agreed the issue was happening and would investigate. It happened twice more for me but was eventually resolved. With that number of reports and experiences I would have expected some sort of compensation for our inconvenience and negative experiences. However none was ever extended and the apologies seemed rather weak.

Then the battery ran out on our room door and it took two visits from a supervisor and 20 minutes before we were able to get into our room. The supervisor who visited first didn't have the door key even though they were told we couldn't get into the room. The front desk didn't know that batteries sometimes run out and they replaced my ship card even though the card was good when they checked it. They should know that if that happens it's likely the battery and should send someone up immediately with an entry key and a replacement battery.

Getting off the ship in Dublin was a mess because the ship docked in a place we couldn't walk to someplace to get a cab and the lines for the shuttles were horrible. I met someone who was still waiting to get off 50 minutes after getting his shuttle ticket. We eventually found out that there were a limited number of taxis waiting for people to get of and we took one of those and were able to bypass the wait.

I didn't like the fact that the ship does not have a forward facing lounge/bar because that's where we like to hang out on ships. I also didn't like that there wasn't a promenade deck where you could walk all the way around the ship or almost all the way around. The closest thing they had was the walking/jogging track that took up a portion of the 17th floor but it didn't go all the way around the ship.

If I do try Princess I won't be taking a ship in this class unless there is a deal that makes it too good to skip the trip.
sj-cruiser’s Full Rating Summary
Value For Money
Embarkation
Dining
Cabin
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Princess price drops
250,000+ people have entered their email

Cabin Review

Balcony
Cabin BD M534
The cabin itself is well designed. I liked the layout and the bed was very comfortable. The balcony was nice and I liked being directly under the lido deck because it gave us a larger roof. I had been concerned that it would be too noisy but there was very little noise from above. I heard some carts from time to time up there but nothing that wasn't easily ignored.

The first time we got to our cabin it was filled with paint fumes. It was very strong and we went down to the front desk to tell them about it. They said they often do work when the ship is in it's main port and to open the cabin for 1 to 1/12 hours to let it air out. We thought that was a reasonable explanation and did what they said. There were no fumes on our balcony so airing it out was fine.

The next day we had an unexpected sea day because it was too windy at St Peter's Port to get tenders in and out. However we weren't in the home port but that afternoon when we returned to our cabin after doing things in other places around the ship there were very strong fumes again. We found the folks doing the painting on deck 16 or 17 and told them the fumes were getting into our room. We aired it out again in about 40 minutes.

On the fourth day of the cruise after returning from Dublin our cabin was once again filled with strong paint fumes. I called the front desk and they said they would send someone up but we left for dinner after waiting 20 minutes without anyone coming. The next day after getting back from Belfast the same thing happened. This time I went down to the front desk and a supervisor returned to the cabin with me after waiting 5 minutes to get to a desk person and another 10 for the supervisor to come out. Dinesh, the supervisor, came back to our cabin, acknowledged and experienced the fumes and said he would investigate and get back to me. The next day we had fumes again but they were weaker and he did get back to ask about them on the phone. The day after that I smelled the fumes but my wife didn't. After that we didn't have the fumes again.

If you are sensitive to paint fumes (thankfully I'm not, but they still gave me a headache if I didn't leave the room) be sure to either avoid this cabin or make sure they take care of it the first time you experience them.
Riviera Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews