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By far the worst cruise we have been on.Dubai to Yokohama Have done over 20 .cruises Cabin never cleaned properly.The frill round the bed was all ripped and hanging off.The settee was broken and to be taken away and repaired.This was before the cruise started The balcony door frame collapsed and had to be repaired on 4 occasions. The last it took 3 days to fix.Had to stuff towels in the gaps to stop the wind coming in. Had to go to reception and request some body in authority come back with us to our cabin and see for them self's how serious our balcony door had become.Eventually the house keeper came.On seeing the door she couldn't believe we had been living like this for 3 days. Took some very good photograths Totally unacceptable to expect guest to have to put up with this. Food in the buffet in the evening was slop.What was left over from lunch was made in to curry or some kind casserole I'm being kind calling it that. Never known beef so tough couldn't even cut it with a knife. Even charged for tea or coffee in the dining rooms Reception over run with complaints Just shows what type of company they are wrote them a letter not even had the courtesy to reply. Entertainment rubbish. Hygiene throughout the ship was hopeless. No point having lifeboat drill because the way the very rude guests barged and shoved there way around the ship it would be free for all. They don't believe in queing straight to the front at all cost. Would not recommend this outfit to my my worst energy. Going ashore when the ship docked was a complete joke can you imagine 3000 people trying to get off at once No organisation at all. Would love somebody from MSC to read this review but alas they won't. Never Never again.

Total nightmare

MSC Splendida Cruise Review by Redfrank

13 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Trans-Ocean
  • Cabin Type: Balcony Stateroom – Fantastica
By far the worst cruise we have been on.Dubai to Yokohama

Have done over 20 .cruises

Cabin never cleaned properly.The frill round the bed was all ripped and hanging off.The settee was broken and to be taken away and repaired.This was before the cruise started

The balcony door frame collapsed and had to be repaired on 4 occasions.

The last it took 3 days to fix.Had to stuff towels in the gaps to stop the wind coming in.

Had to go to reception and request some body in authority come back with us to our cabin and see for them self's how serious our balcony door had become.Eventually the house keeper came.On seeing the door she couldn't believe we had been living like this for 3 days.

Took some very good photograths

Totally unacceptable to expect guest to have to put up with this.

Food in the buffet in the evening was slop.What was left over from lunch was made in to curry or some kind casserole I'm being kind calling it that.

Never known beef so tough couldn't even cut it with a knife.

Even charged for tea or coffee in the dining rooms

Reception over run with complaints

Just shows what type of company they are wrote them a letter not even had the courtesy to reply.

Entertainment rubbish.

Hygiene throughout the ship was hopeless.

No point having lifeboat drill because the way the very rude guests barged and shoved there way around the ship it would be free for all.

They don't believe in queing straight to the front at all cost.

Would not recommend this outfit to my my worst energy.

Going ashore when the ship docked was a complete joke can you imagine 3000 people trying to get off at once No organisation at all.

Would love somebody from MSC to read this review but alas they won't.

Never Never again.
Redfrank’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Balcony Stateroom – Fantastica
Cabin B2 8077
Very poor
Cleanliness very poor
Piero della Francesca Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews