Chose this cruise as part of our Uncommon Journeys trip and easy sailing out of San Diego. Like the small ship of 1400. Liked the entertainment brought onboard. Liked upgrade. However, meals were hit or miss! Thai lunch was great; lobster tails on Gala night were excellent; however, last meal on last night was inedible....lamb chops! Gluten free bread was horrible white bread they put in microwave when I asked for it toasted. Finally, on our disembarkation day we were all told we could stay in our room until they called out number/color. Staff asked to come into rooms at 7:00 and 8:00 am before we were called and it was kinda rude. Service is going downhill and so is food....getting too much like Carnival. Both we and another couple who have cruised many, many days and are 3-star mariners, do not think we will ever go HA again! Very sad!

Used to love HA....going downhill now!

Zaandam Cruise Review by mimi.pow

7 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Pacific Coastal
  • Cabin Type: Vista Suite with Verandah
Chose this cruise as part of our Uncommon Journeys trip and easy sailing out of San Diego. Like the small ship of 1400. Liked the entertainment brought onboard. Liked upgrade.

However, meals were hit or miss! Thai lunch was great; lobster tails on Gala night were excellent; however, last meal on last night was inedible....lamb chops! Gluten free bread was horrible white bread they put in microwave when I asked for it toasted.

Finally, on our disembarkation day we were all told we could stay in our room until they called out number/color. Staff asked to come into rooms at 7:00 and 8:00 am before we were called and it was kinda rude.

Service is going downhill and so is food....getting too much like Carnival.

Both we and another couple who have cruised many, many days and are 3-star mariners, do not think we will ever go HA again! Very sad!
mimi.pow’s Full Rating Summary
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Cabin Review

Vista Suite with Verandah
Cabin A
Our cabin was excellent but heard the horror stories of cabins on 1 and 2 flooding and unfinished construction from dry dock. Poor people that said from Fla. thru Canal!
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