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We were told Scenic was top of the range with excellent food. Not true. Food was poor to mediocre - dry chicken, leathery veal, limited fruit selection, uninspiring lunch buffets, watery wines. Also evening meals took 2 to 2.5 hours as everyone had to be served at the same pace. The crew were as helpful as they could be, given they had to serve 165 people with drinks and food simultaneously. Shore excursions were fine. Head office admin was very poor. Asked where tickets were and was told they'd been sent. Another set would be sent immediately. They never arrived. At least three different people seemed to be involved with each not knowing what the other had said. Eventually the tickets and cruise information arrived with a week to go. As for the air transfers, the cheapest economy tickets were bought by Scenic - think last row at the back of the plane next to galleys and lavatories.

Poor food and noisy cabin

Scenic Jewel Cruise Review by bath sailor

2 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Europe
We were told Scenic was top of the range with excellent food.

Not true. Food was poor to mediocre - dry chicken, leathery veal, limited fruit selection, uninspiring lunch buffets, watery wines. Also evening meals took 2 to 2.5 hours as everyone had to be served at the same pace.

The crew were as helpful as they could be, given they had to serve 165 people with drinks and food simultaneously.

Shore excursions were fine.

Head office admin was very poor. Asked where tickets were and was told they'd been sent. Another set would be sent immediately. They never arrived. At least three different people seemed to be involved with each not knowing what the other had said. Eventually the tickets and cruise information arrived with a week to go.

As for the air transfers, the cheapest economy tickets were bought by Scenic - think last row at the back of the plane next to galleys and lavatories.
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Cabin Review

Cabin 211
Cabin was fine but the sound of the vacuum wc's being flushed at 5.30am above and around us was astounding - no wonder the loos are called 'thunder boxes'..
Also noisy balcony above us.