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This is the worst of Viking experience I can imagine, since we sailed with Viking Ocean before and think that their China Yangtze River cruise should also honor that tradition. On the contrary, this is the worst cruise/tour we have had in the past 25 years. 1. Viking had chartered a low-graded local Chinese river cruise ship (called Century Emerald) and only hang up Viking signage during the journey. It is NOT a Viking ship at all. 2. The ship is old, ill-equipped and lack of proper maintenance. The state room is very small with 6 inches-depth closet space and old and smelly bathroom. Most of the common area has been occupied by vendors for souvenirs...etc. , similar to any popular attractions in China. 3. Food quality on shore is way way below standard, similar to low-fared Chinese local tour group or even worse. We know what good Chinese food is like, and what Viking has contracted is cheap local Chinese restaurants with questionable sanitary standards, as many ended up with upset stomachs, vomiting and diarrhea. 4. Land tour excursions are too limited. For example, there are many attractions in Xi'an and yet Viking only had the group visiting Terra Cotta Warriors, plus an optional dancing performance. That is all for a 2-night stay in Xi'an. The group did not even have a chance to visit the ancient city of Xi'an and its well-known historical attractions near-by. Same situation in Shanghai and Beijing. 5. The pricing is very unjust for people who booked early, since Viking has put the tour on sale 2-3 months before the sailing date. There is no price guarantee, so, it ended up with people who might pay more than double the price of the others in the same group. 6. Local tour escorts need more professional training

A very disappointed land/cruise combined tour - Roof of the World

Viking Emerald Cruise Review by thhuang93

12 people found this helpful
Trip Details
This is the worst of Viking experience I can imagine, since we sailed with Viking Ocean before and think that their China Yangtze River cruise should also honor that tradition. On the contrary, this is the worst cruise/tour we have had in the past 25 years.

1. Viking had chartered a low-graded local Chinese river cruise ship (called Century Emerald) and only hang up Viking signage during the journey. It is NOT a Viking ship at all.

2. The ship is old, ill-equipped and lack of proper maintenance. The state room is very small with 6 inches-depth closet space and old and smelly bathroom. Most of the common area has been occupied by vendors for souvenirs...etc. , similar to any popular attractions in China.

3. Food quality on shore is way way below standard, similar to low-fared Chinese local tour group or even worse. We know what good Chinese food is like, and what Viking has contracted is cheap local Chinese restaurants with questionable sanitary standards, as many ended up with upset stomachs, vomiting and diarrhea.

4. Land tour excursions are too limited. For example, there are many attractions in Xi'an and yet Viking only had the group visiting Terra Cotta Warriors, plus an optional dancing performance. That is all for a 2-night stay in Xi'an. The group did not even have a chance to visit the ancient city of Xi'an and its well-known historical attractions near-by. Same situation in Shanghai and Beijing.

5. The pricing is very unjust for people who booked early, since Viking has put the tour on sale 2-3 months before the sailing date. There is no price guarantee, so, it ended up with people who might pay more than double the price of the others in the same group.

6. Local tour escorts need more professional training
Viking Cruises, Community Team has responded
Thank you, thhuang93, for the time you’ve taken to provide your review to the Cruise Critic community. We are sorry to hear that your experience with Viking Emerald, particularly the interior condition and dining options, did not meet expectations set by your previous voyage aboard one of our ocean vessels. Your detailed post-cruise commentary is valuable to us and has been recorded for review by our Executive Team. Nevertheless, should you wish to discuss your remarks further, we would be happy to hear from you at TellUs@vikingcruises.com. We appreciate this opportunity to respond, thhuang93, and wish you a great day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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